Customer Ratings & Reviews

Bought this to match existing appliances. Love the cabinet depth. The deducted star is due to misleading info from KitchenAid. BB and KA website both show the water dispenser has saved favorite settings that can memorized. This is absolutely false.

Like options of advising Amount of water dispersed Much more room than our GE Profile which was .6 smaller Maintains temp very accurately! We gained 5” of space due to its size , easier to pass By

Sick of problems with 2 different French Door Refrigerator’s Ice Makers in the refrigerator compartment, we went back to a side by side that has the ice maker in the freezer compartment where it belongs. This model actually has more usable space to work with than a French Door model of the same capacity. Nice lighting and having a deli drawer and dairy compartment were important features. Wine rack is a nice addition for bottles. Vegetable/fruit bins have very workable space with a veggie filter to extend freshness. Very happy with purchase!

It's a much nicer refrigerator than the 20 cubic foot french door Kitchen Aid. The inside drawers are far superior but still a little on the flimsy side.

Fits perfectly in our kitchen, well rated, professional installation and delivered without delay or drama. Mostly intuitive controls and easy to use. Loads of space for our needs.

Love my fridge, but the real MVP is the ice bucket to scoop, serve and party in seconds! The fridge is amazing, fresh food and quiet running.

Great purchase. Very roomy inside for a counter depth fridge. Removable Ice storage is a cool feature. Heavy duty handles, a lot of room on door shelves. Well thought out design.

An excellent appliance, looks good and performs very well. It was an exact fit into our space.

The fridge has been working efficiently and quietly. It has kept our food cold in the fridge section and frozen in the freezer section. Has done its job well. Delivery was shorter than expected. Great service.

Very happy with my lovely new KitchenAid refrigerator. It is very quiet. Love the interior lighting. Attractive and you can easily see everything. Enjoy having "crushed" ice. It is perfect for my needs.

This unit replaced my aging 25 year old Whirlpool frig. (Whirlpool manufactures these under Kitchen Aid brand) Pros: Easy water hookup Keeps both freezer and frig temperatures consistent Cons: Plastic drawers w/plastic shelves do not slide in/out smoothly in their plastic drawer guides/rails Doors were misaligned (Manually adjust w/wrench) Refrigerator [side] door squeaks when opening and closing Water from dispenser is always warm for the first 3-4oz

We replaced our old KitchenAid refrigerator with this new one. It is nicely upgraded. We love the new handles. It is very quiet with more storage than our old model. We would definitely recommend this refrigerator to our friends.

Very space conscious and functional refrigerator. Nice array of shelves, cool bottle holder. Easy access to ice cubes. Well lighted. Attractive package.

I saw the model in store so I knew what to expect. Refrigerator was delivered on time without delays. We had previously ordered one from another store in March 2020 but grew tired of the repeated delays for more than a year. We ordered at Best Buy and this one was delivered within two weeks of the order date. Love the ice in the door and the counter depth. I knew we would sacrifice a bit of room for counter depth but I’m OCD about the way things look and I think it was well worth it. We still have plenty of room. We have an extra fridge/freezer in the garage for bottles of water and frozen meats because we buy in bulk so this works perfectly for our frequently used items.

Nice looking refrigerator. Fairly quiet. This is our third one since 2008 so not the most reliable but we did buy the third one since it fits the space we have for our refrigerator 36” wide.

1 month since delivery. No problems, working well. Delivery was smooth and easy. And Best Buy has a 15 day return window, free pick up, for any reason.

Kitchenaid refrigerator/freezer is a beautiful update to our food preparation area. Simply design & functionality combined. The side lighting is an impressive feature. We are very happy.

We bought this fridge in 2022. Overall it’s been fine but for the price we spent back then, nearly $4k, we expected much better quality. We noticed right off the bat that the crisper drawers felt flimsy and did not open or close smoothly. The fridge doors are also misaligned. And recently one of the crisper drawers broke. Called Kitchenaid and discovered the replacement drawers cost about $150. A supervisor was supposed to call me back last week but that has not happened. I also have not received a response to an email I sent.

Best looking frig that will fit in the kitchen for me and the counter depth is the best and gives me extra room in front.

love love my refrigerator , it’s clean slick look ,ice maker and water works very well ,keeps my food cold