Customer Ratings & Reviews
- Model:
- KRFF302EBS
- SKU:
- 5454800
Rating by feature
- Quality
Rating 3.8 out of 5 stars
- Value
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the 22 Cu. Ft. French Door Refrigerator, especially its appearance and design, with many saying it fits beautifully in their kitchens and praising the French door design. The refrigerator's capacity and quiet operation are also appreciated. However, some customers have reported issues with the door shelf arriving cracked.
This summary was generated by AI based on customer reviews.
2 weeks in, defective fridge & banged up walls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers dented and tore shards out of my kitchen doorframe when rolling the fridge into the room. Poor dude was super-apologetic and explained that Best Buy will take the charges for repairing the doorframe (and wall scratches) out of his paycheck. Thats pretty Evil of Best Buy imo. I was still debating what to do regarding the repairs when, 1.5 weeks into my new fridge, a LOUD high-pitched whistling noise intermittently starting coming from somewhere in the fridge. I'm told this is a control panel issue and the thing needs to be replaced. Best buy online agent took 45 minutes to finally tell me I have to call the local store. Local store isn't answering the phone. I just spent $6,000 on appliances and installation. Note: dishwasher was improperly installed. Plumber looked at it and is quoting me $500 to fix the installation mess. Frustrated. Not happy. I do not recommend using Best Buy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello SGTPepper, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
