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Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,272 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the largest counter depth refrigerator I found, but I bought it because it is a beautiful, sexy refrigerator!! So many beautiful storage areas. The wood trim is not like any other refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Our New Kitchen Aid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. I like the layout of the top. It seems to accommodate more than my old one , and you can see the items more easily. Love the gray inside with the wooden accents!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is well designed and done elegantly. It’s easy to open but not so where you are wondering if it’s closed well. The shelving is well done and optimizes space extremely well. The freezer is also well organized. The only thing is the freezer is a tad small. The water function is fantastic. It has pre-measured options if you know how much water you need. It dispenses water neatly without splatter. Having an American made appliances is far better to have than cheap Korean brand for one simple reason (aside from being made in America) is that it’s much easier to get parts (when that time comes).

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    KitchenAid french door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge! the lighting is amazing and everything is easy to find. if you like a lot of ice, you may want to get a countertop ice maker too. love the looks, love the chill

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Beautiful refrigerator, but only lasted 15 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were blown away by how pretty this refrigerator was and the fact it was Kitchenaid, which we trusted as the last ones we had still worked after 20 years. Sadly, 3 months out of the year warranty, it stopped making ice, then the freezer stopped and a day later the refrigerator too. We called Best Buy as we did purchase an extended warranty. Repair came and diagnosed the bad compressor. Then condenser. Then evaporator. Today repair will come again and replace more parts! We have been without our beautiful box for almost 3 weeks now. From what the repair told us, this model and the others like it have faulty compressors. Kitchenaid used a different compressor on this design and they are faulty. If you are considering this model, think again, or at least get the extended warranty. What trouble this is to even complain to the right parties...going to complain to kitchenaid too.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bria, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Well lit, spacious and convenient. Water and ice features work great. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Gorgeous inside and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig that has a premium look but a premium price as well. It’s very quiet when running. The cubes are about as small as sugar cubes so crushed isn’t necessary. Only complaint is the water placement is too close to the front door which can lead to drips down the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is absolutely gorgeous. It has all the bells and whistles. .pull out tray, bins for convenience and functionality. Easy water & ice dispenser, stainless look on the inside. Freezer has a large capacity, easy to find items. It's a must have.. and counter depth for that custom built-in look. Love it! And the delivery guys were fantastic. They carried it up a steep driveway, then up two flights of stairs! They unpacked it & assembled it carefully, showed me the features and wiped their prints off of it! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Nicest refrigerator I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well thought out design, a place for everything. So spacious, i like the freezer on the bottom, puts the refrigerator space at eye level. Very pricey, hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Sometimes loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the motor kicks in and it can get a little loud. The left side door close is a little loud and jarring. Love the ice and other features. Inside is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Beauty and substance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out. Functional, innovative and good capacity, but who couldn’t use a little more room in the fridge? Wish the shelves had a little more adjustment capability, but other than that, it is a great fit for my family and kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    A nice up to date refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator very much. It has many good features. However, the icemaker broke down at the 11 month point. It cannot be fixed. The entire door on the side where the icemaker is must be replaced. The repair man said 30 out of 40 appliances that he fixes every week are less than one year old and that the replacement parts are better than the originals. Thank goodness this broke down before one years time, however, KitchenAid has a good limited warranty for up to 10 years. One of the few.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great fridge, looks great too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge, excellent use of space and versatility for a counter depth. It also looks great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. The refrigerator is quite nice with flexible shelving, convenient and easy. Lots of storage , doors are sturdy with ample storages space. However two minor problems. 1. The right bottom fruit bin does not close all the way when using the auto close feature. appears the right side of the bin doesn’t completely close. 2. The lighting in the freezer draw is wholly inadequate. Barely see what’s in there at night. Needs another light fixture not just one that can display the entirety of the freezer. Or higher amp light bulb. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Fred’s Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator very quiet & roomy & also very elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what is advertised!!! Super look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights on inside. Great shelf space. Doors open wide to fit large platters in surprise pull out container if you want to marinate meats. Freezer give a lot of space Easy to pull drawer open even when full of frozen items.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Beautiful fridge inside and out!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The inside is platinum with a wood trim tray. Not your traditional white inside. Good size as well, not too big or too small. Could have used more space in bottom freezer, but still holds enough.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Counter Depth Fridge Out There

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the French door fridge we had because it quit working after 4 years. Found this one and really like it! Fingerprints are much less noticeable and easy to wipe off. Looks great and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great refrigerator/sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Lots of room and great for the space I have in my kitchen!! The coating on the outside of my black fridge creates no smearing or water stains!! I only wish the ice maker was bigger!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the our new refrigerator and all the new features it provides us. Especially, the ice maker that makes little ice cubes. The look is amazing, it flows with everything we have in our kitchen. SPOT ON purchase!

    I would recommend this to a friend