KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black stainless steel
User rating, 3.9 out of 5 stars with 861 reviews.
3.9(861 Reviews)- 87 Answered Questions
Our trained agents are available to help 7 days a week to help support your purchase. Learn more ˃
Color:
Keep your water clean and clear
Shipping
Cardmember Offers
Description
Features
Preserva® Food Care System with Linear Compressor
Provides food preservation with two independent cooling systems plus a Produce Preserver to help keep food at its peak. The Linear Compressor’s efficient cooling system offers minimal temperature variation and is our quietest freestanding french door.
FreshSeal™ Dairy Bin
Features a gasket seal to help extend freshness and preserve the flavor of butter and other dairy items. This bin can also be used to store foods with strong odors so they do not affect other items.
Slide-Away Shelf
Maintain optimal humidity levels to help keep produce at peak freshness. Brightly lit drawers open fully so you can see and easily access all your items.
Platinum Interior Design with Premium Wood Finish Accents
Includes a combination of silver glossy walls offset by a wood finish material that is moisture- and stain-resistant. The platinum interior masks dirt to keep refrigerator looking pristine and showcases your ingredients.
Measured and Favorite Water Fill
Displays and automatically dispenses water in ounces, cups or liters. You can choose from three programmed settings to pour a measured amount. Plus, two custom presets can be programmed for items you frequently fill like a coffee pot or water bottle.
In-Door-Ice® System
Adds interior room in the refrigerator with a slim-profile ice bin that mounts on the inside left door, keeping it out of the refrigerator compartment. This space-saving design leaves room for two additional door bins ideal for condiments and cans.
Full-Extension Self-Close FreshSeal™ Crispers
Maintain optimal humidity levels to help keep produce at peak freshness. Brightly lit drawers open fully so you can see and easily access all your items.
Full-Extension Self-Close Custom Temperature-Controlled Pantry Drawer
Features four presets so you can customize temperature for meat/fish, cold drinks, deli/cheese and wine. Enjoy the effortless feel of self-close glides plus full-drawer extension.
Exterior Ice and Water Dispenser
Features intuitive controls to easily access functions. The water dispenser is positioned just right to easily fill cups, pitchers, pots and more during food preparation and the ice maker provides more premium, smaller ice cubes.
Three Full-Width Adjustable Shelves
Offer 2 levels of adjustment for each shelf with a flip of a lever. The full-width, flush design allows for maximum visibility and easy cleaning and helps this refrigerator offer the most shelf space. (KRFC804G, KRFC604F, KRFC704F among leading brands)
Removable Door Bins with Metal Accents
Offer the ideal refrigerator-to-table solution because they're easily removed from a metal base, making them perfect for carrying condiments or other ingredients to the table. The bins are dishwasher safe for easy cleaning.
Under-Shelf Prep Zone
Utilizes empty space beneath the shelf to create a prep zone ideal for dough, desserts or marinating meats. 6" x 10" x 2" slide-out pan is oven- and dishwasher-safe, and easily transitions from fridge to oven so you can stay in the creative flow.
Full-Extension Self-Close Pull Out Tray in Premium Wood Finish
Is ideal for large platters. The tray comes in a moisture- and stain-resistant premium wood finish and removes for easy cleaning. Full-extension allows easy access and self-close glides provide effortless movement, even when fully loaded.
3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting
Is a self-close freezer drawer that organizes items on three levels with features like a divided lower drawer, pizza pocket, small-item drawer and flat-item shelf. An Extend-Freeze setting helps keep food by reducing freezer burn.
Panoramic LED Lighting
Provides increased visibility to your ingredients with strips of lighting on the sides, ceiling and back of the refrigerator, as well as in the crisper and pantry.
What's Included
- KitchenAid 23.8 Cu. Ft. French Door Counter-Depth Refrigerator
- Owner's manual
- Water Filter EDR1RXD1
Key Specs
- Voice Assistant Built-inNo
- Product Height71 7/8 inches
- Product Width35 5/8 inches
- Height To Top Of Refrigerator (Without Hinges)70 7/8 inches
- Height To Top Of Door Hinge71 7/8 inches
- Depth Without Handle28 7/8 inches
- Depth With Handle31 1/2 inches
- Total Capacity23.8 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleNo
- Color FinishBlack stainless steel
General
- Product Name23.8 Cu. Ft. French Door Counter-Depth Refrigerator
- BrandKitchenAid
- Model NumberKRFC704FBS
- ColorBlack stainless steel
- Color CategoryBlack
- Color FinishBlack stainless steel
Compatibility
- Voice Assistant Built-inNo
- App CompatibleNo
Dimension
- Product Height71 7/8 inches
- Product Width35 5/8 inches
- Product Depth31 1/2 inches
- Height To Top Of Refrigerator (Without Hinges)70 7/8 inches
- Height To Top Of Door Hinge71 7/8 inches
- Standardized Width36 inches
- Counter DepthYes
- Depth Without Handle28 7/8 inches
- Depth With Handle31 1/2 inches
- Depth Without Door24 3/8 inches
- Depth With Door 90 Degrees Open43 3/4 inches
- Product Weight356.9 pounds
Cut-Out Dimensions
- Cut-Out Height72 3/8 inches
- Cut-Out Width36 5/8 inches
- Cut-Out Depth32 1/2 inches
Capacity
- Total Capacity23.8 cubic feet
- Refrigerator Capacity17.5 cubic feet
- Freezer Capacity6.3 cubic feet
Features
- ConfigurationFreestanding
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Convertible Temperature ZoneNo
- Dual EvaporationYes
- Door-Open AlarmYes
- Sabbath ModeYes
- Temperature Control TypeElectronic
- Defrost TypeAutomatic
- Hinge SettingFixed left, Fixed right
- Lighting TypeLED
- Wireless ConnectivityNone
Ice and Water
- Ice MakerYes
- Ice Maker Location(s)Refrigerator
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
Storage
- Number of External Doors/Drawers3
- Number_of_Refrigerator_Shelves4
- Refrigerator Shelf StyleAdjustable, Spill proof
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Refrigerator Shelf MaterialSpill-proof glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypePull Out Drawer
- Freezer Shelf MaterialGlass
- Freezer Interior LightYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberEDR2RXD1
Electrical Specification
- Amperage15 amperes
- Voltage115 volts
- Estimated Annual Electricity Use739 kilowatt hours
- Estimated Annual Operating Cost89 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedNo
- ADA CompliantNo
Warranty
- Manufacturer's Warranty - Parts1 Year Limited
- Manufacturer's Warranty - Labor1 Year Limited
Other
- UPC883049390376
Customer reviews
Rating 3.9 out of 5 stars with 861 reviews
(861 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Features
Value4 out of 5Quality4 out of 5Ease of Use5 out of 5Rated 3 out of 5 stars
Stuck with defect on steel door.
||Posted .Owned for 1 month when reviewed.Love the refrigerator but there is a defect on the door that Best Buy won’t fix or replace because I didn’t inform them about it within two weeks. Spent shy of 5K on a refrigerator after buying the premium 5 year warranty. Have several appliances to replace but won’t give Best Buy another dollar.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value4 out of 5Quality4 out of 5Ease of Use5 out of 5No, I would not recommend this to a friendFeatures
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Buyer Beware
||Posted .Beware!!!!!! First day received it didn't work. Bought the additional 5 year insurance on this too (who would have thought it wouldn't work at least for a year?). Called best buy 11 times to get a return kept getting hung up on. Finally reached someone and then they told me fridge is out of stock. Now they are sending a repair person for a brand new $5,000 fridge. Fridge looks nice but that's all that is good about it.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Best refrigerator ever!
||Posted .Owned for 5 months when reviewed.This is the best refrigerator we’ve ever owned. It’s amazing how much room it has for its counter size. Crisper & fruit drawers are insulated so well it’s keeping our fruits and vegetables fresher, longer!! We’ve recommended this to 2 of our friends who purchased it! If I could give this 10 stars I would!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny
||Posted .This fridge is top notch. The soft closing drawers were the deal breaker. Has all the bells and whistles. The interior has tons of room for all your food. Gorgeous fridge!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
KitchenAid Refrigerator
||Posted .Owned for 3 weeks when reviewed.It’s the Cadillac of refrigerators. Has all the Bells & Whistles & outstanding performance & love the fingerprint proof stainless steel! Kitchen Aid is the best!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value2 out of 5Quality3 out of 5Ease of Use5 out of 5Rated 1 out of 5 stars
Love the fridge. Quality is a little spotty
||Posted .1st unit came and the Best Buy tech scrapped the front finish with a razor knife unpacking. 2nd unit came the next week and they installed it. When it was finally unpacked inside there were chunks of it insulation foam stuck to the back like it wasn’t properly sealed when it was insulated. Best Buy cannot tell us when they will bring us a 3rd unit. Hopefully functional without any quality issues. Have called 4 times in 3 weeks.
Features
Value2 out of 5Quality3 out of 5Ease of Use5 out of 5No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Features
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Had to return
||Posted .Owned for 3 weeks when reviewed.Had to return. 1 day after plugging it in condensation was forming on the side and it was cold to the touch. Then ice began to form on the outside.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendFeatures
Value3 out of 5Quality2 out of 5Ease of Use4 out of 5Rated 2 out of 5 stars
Refrigerator interior cracking
Posted .purchase item 4 years ago and a extended warranty. Have had it serviced twice already. Icing issue repaired under extended warranty. 2nd service cracking of interior surface of refrigerator. Extended warrant would not cover claiming cosmetic defect. Advised them that it is not cosmetic but a manufacturing defect and operational defect. Called Whirlpool same brush off and would not cover repair. If they continue to not back their products they will become just like General Motors dropping in customer satisfaction, sending their customers to foreign manufactures.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
Features
Value3 out of 5Quality2 out of 5Ease of Use4 out of 5No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey disappointed, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
What experts are saying
Q: QuestionIs the color of PrintShield stainless (KRFC704FPS) the same color match as standard Stainless Steel (KRFC704FSS)? I have standard stainless steel Kitchenaid appliances (oven, micro, dishwasher) and need to know whether the PrintShield will match.
Asked by karen.
- A:Answer My fridge is the only appliance in my kitchen that isn't classic stainless. I think the PrintShield looks great. If anything, it is slightly less shiny... maybe more of a dull stainless look. All in all... they match in my book. I love how clean it always looks too!
Answered by HendersonKitchen
Q: Questionwhat year and serial number denotes the the start of the improved model that addressed the ice maker and compressor problems? Were these problems fixed before the platinum interior model?
Asked by Nubian.
This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
- A:Answer This is a very important question that KitchenAid or all who carry this refrigerator need to definitively answer in 2019. "What year and serial number denotes the the start of the improved model that addressed the ice maker and compressor problems? Were these problems fixed before the platinum interior model?" I actually want to buy one of these, but just can't in light of the current reviews.
Answered by Famousname
Q: QuestionWill the KitchenAid Team PLEASE address this question that has been asked several times. Was the production of this model stopped for re-engineering purposes? and if so when was it temporary halted and restarted?
Asked by nubian.
This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
- A:Answer Our BestBuy sales rep, who seemed to be knowledgeable, stated that there was a production stop/start to address signficant defects. We were told this when we were hesitant to buy because of all the poor reviews. We were assured the unit we would be buying in May, 2019 would be the "updated" model. However, our model makes a loud buzzing sound when running which is way above the acceptable decibel level, and its frequency is disturbing to me, and the fact that I can hear it running 30+ feet away. AVOID THIS UNIT/BRAND. Do you really want to buy something that was so poorly designed or built that they had to stop the production run? Don't make our same mistake.
Answered by hevykevy
Q: QuestionAre you sure this is black? The model number ends in BS, like all the other black stainless appliances, not BL which appears to indicate black. Maybe this has a bad model number? KRFC704FBS
Asked by Color.
- A:Answer It's black stainless steel. I've seen it in person at the store and have talked to Kitchenaid personally about it. They have three versions of this model: Black Stainless Steel (KRFC704FBS), Stainless Steel (KRFC704FSS) and Fingerprint Resistant Stainless Steel (KRFC704FPS).
Answered by Rhummy
Q: Questionthe depth dimensions are confusing can you please clarify
Asked by hector.
- A:Answer Height to top of cabinet: 70.875 inch Height to top of hinge: 71.875 inch Depth of cabinet with out doors: 24.375 inch. (Some additional space required to allow for water hook up & air circulation behind cabinet.) Depth of cabinet with doors: 31.5 inch. Depth with door open: 43.75 inch
Answered by BruceK
Q: QuestionCan the door bins hold gallon jugs or pitchers? How much space inside fridge for tall things like pitchers? Is there bright led lighting inside so you can see everything easily? How well does the water dispenser work? How long has this model been availa
Asked by Acs59.
This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
- A:Answer Yes the inside of the doors can hold gallon jugs. Then there is a center section (the top slides back) so you can put tall things in - the shelves are also adjustable left and right for taller things. The LED lighting is bright - no issues seeing things inside - the 604 series is standard interior and the 704 is the "platinum" interior with a grayish (attractive IMO) and wood grain finish on the shelves. The water dispenser works well - we don't use the auto fill feature or use the water feature much at all as its cold out of the tap at our house (on a well) We have the 704FPS - Platinum Interior, Counter Depth with Fingerprint Stainless - it has been available since late January 2017 - they built out the 704 series first as the 604 - standard interior was not going to be available until Mid-late February we decided not to wait. So far so good. Its a nice fridge.
Answered by CBNH1
Q: QuestionIs this fridge noisy? We have an open floor plan and fridge will be close to living room.
Asked by Joanmo.
This question was asked about the related product: KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel
- A:Answer Hardly hear it.
Answered by TEOJr
Q: QuestionCan we pour bagged ice into the dispenser for dispensing? We can not use our well water right now so we can not hook up the water to the frig
Asked by PS.
- A:Answer I would imagine you could, the arm that breaks up the ice seems to be pretty strong. I would be careful to ensure that there are no large chunks of ice as it could possibly overload it. You could always do it the old fashioned way and just keep the bag in the freezer until your well is back in service.
Answered by Mike
Similar products from outside of Best Buy
