Your product. Your peace of mind. Our promise.
Our plan enhances the manufacturer’s warranty and covers you when your warranty ends. Whether it's an in-home repair or replacement for a covered issue, we'll take care of it — so you don’t have to. In some cases, we may have to replace your product.*
No out-of-pocket costs for parts or labor
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees. In some cases, we may have to replace your product.*
We'll cover up to $300 in spoiled food and medication (per event)
If your product has a mechanical breakdown, we'll cover spoilage up to $300 per event. Spoilage due to power outage, not impacting functionality, is not covered.
If there's a hardware failure, we'll repair or replace your product*
This could be a problem with an internal part, how the refrigerator or freezer was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your refrigerator or freezer won't turn on because of a power surge, count on us to make it right
You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike. In some cases, we may have to replace your product.*
We'll reinstall your product
After we repair your refrigerator or freezer, we'll reinstall it if we originally installed it.
You can transfer your Geek Squad Protection
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
When something goes wrong, we're always here to help
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
