Customer Ratings & Reviews

This refrigerator looks good however the quality is very poor. We exchanged the kitchen aid 4 time and every single one had issues. Don’t get overwhelmed with the looks because the quality doesn’t match!

I bought this refrigerator after seeing it in the store. It was everything I wanted and nothing I didn't. It's been 11 months and it's already failed and will no longer cool. Now I'm out most of 23.8 cubic feet of food and wondering how a product at this price point can also be of such low quality. Recommend you buy anything else and save yourself both time and money.

Nice looking inside with the wood trim but not practical for tall items. Shelves don’t adjust enough.

My favorite fridge to date. Solid construction and very spacious. Ice maker and water dispenser work so much better than my Samsung. Also, the lighting is very nice and encompassing.

I love this refrigerator but my ice machine broke down within a week

Love this Refrigerator! Needed one badly since ours has been broken for a few months and we pulled the trigger on this one. I gave up showcase doors for the temperature control drawer. I especially love the wood grain inside and the settings on the door panel. The ice maker and water is perfect for us and given that San Francisco has amazing tap water it makes the filtered water taste even better than it already does.

Love the amount of space and the look of the fridge!

The first unit that was delivered had doors that were so uneven the delivery crew couldn't adjust them to look even marginally even. Two weeks later (a Best Buy absolute F-up story of its own!) the second unit was delivered. This second unit had doors that were kinda/sorta even but the handles on the two fridge doors were noticeably uneven! Recall, at the time of my writing this review, this refrigerator costs nearly $4000. This is NOT what one would expect from a 4k unit. By this time, I've been without a proper refrigerator for an entire month. I threw up my hands, thanked the delivery crew and signed off on the BOL. If you're buying one of these units, you REALLY need to do a thorough inspection on delivery. Best Buy looks to be buying the 2nds and factory rejects from KitchenAid. Overall, A comically bad experience with BB. I'll probably be again using Lowes and HD for appliance purchases.

We love it. It is very quite and all the features work very well

Love love love this fridge! Gets a little noisy here and there but doesn’t last for long.

The refrigerator is beautiful and meet our expectations.

This is my 2nd kitchenaid refrigerator. Our first lasted over 10 years flawlessly. It was sold with our last home. New home brings this new kitchenaid refrigerator. Very refined and large capacity while being counterdeep. I would definitely recommend this refrigerator.

Excellent fridge for a small family! The gray and wooden interior accents inside look great and we get tons of compliments. The fingerprint resistant coating works really well, we rarely have to wipe it down. The measured fill for the water is super convenient. The freezer doesn't have a whole lot of space, but is perfect for my house.

2 months after the most painful installation experience in my life (blame that on Best Buy), this refrigerator stopped working. While obviously still under warranty they sent a service company to our house who informed us we needed a new compressor. While no expert, a compressor is something that should not go out until 8, 10 or 12 years after purchase, certainly not 2 months. I am convinced that the product will continue to break down after repair but they will not replace it. So we are living out of a cooler for 5 days and as a result have lost all faith in the Kitchenaid brand.

Awesome - Fridge - Looks great, works great; Very elegant and sleek

Good product works as it should. Lets see if it lasts

Very good refrigerator. It looks as good as advertised. Just wish it had auto fill.

Absolutely love my refrigerator!! I have gotten so many compliments.

absolutely love the refrigerator but the icemaker SUCK only makes enough ice for one person a day….

Our spacious KitchenAid Refrigerator is big. Love It!