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Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,272 reviews
  • Rated 4 out of 5 stars

    Great fridge with a WOW interior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Great Looking - No problems after owning a year - Very customizable layout - consistent cool throughout; no frozen spots Cons: - ice dispenser in door is hard to control. 50% of the time you are picking a cube or 2 off the floor - ice making can be a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge with lots of space and keeps everything fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have ever owned, very spacious and clean with easy access

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out! Love the soft close drawers. Coming from a side by side the freezer has taken some time to get accustomed to. Dispensed cocktail size ice, prefer a larger cube.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With close to a $4000 price tag it has some quality issues. The fridge broke at 16 months - just literally stopped. Best Buy does not offer in home service repairs for this refrigerator. Buyer Beware - ask about service before you buy. this was not a good investment. The wood shelves and look is nice but quality and service matter more than looks. At this price point you have a lot more choices.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, well designed interior, good eye appeal, solid construction

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Absolutely awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this refrigerator from the looks to the functionality is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KitchenAid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge high end except temperature panel peels off easy had to have it fixed other than that agreat addition..hopefully that is all the issue. Would have givenit a higher star but because of the temperature panel peeling off could not do it..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    About this refrigerator at a different place this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator I have purchased this brand twice and both times after 1 year I have had problems. First About this refrigerator at a different place this time I bought it at Best Buy thinking if I had any issues they would come out and resolve it immediately or at least soon that wasn’t the case still having problems still trying to resolve since October 2021

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Tvspeakers, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    The Taj Mahal of Fridges!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is surprising how much room you have for a counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the self closing drawers. Nice finish and plenty of space. Depth is perfect so you can see all your stuff without moving the whole fridge around.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new KitchenAid refrigerator. It is beautiful! I do need to adjust the shelves so I don't know how easy this will be.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and high quality. I would recomend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has a lot of room for being counter depth and the wood trim on the inside is really eye pleasing,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth it if you bundle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style of the fridge is amazing. If you're looking for a high-end fridge this is it. The grey/woof interior is a great look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Wife, Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of the appliance, as well as the fact that the counter depth really change the look of our kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for a free standing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator is nice. The compressor is a bit louder than I would like, and it doesn’t have some of the nicer features you would find in the built-in models. That said, for a free standing refrigerator it is one of the nicer models I think you will find.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise level

    Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so loud and the ice maker is always getting stuck

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Mini, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator and at Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and found this to be an outstanding buy. I love the French doors and the cooling is top notch. I would not hesitate to buy this if you're on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Oh we fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase zero complaints. Really easy to set up the inside components easy access to items. Doors don't swing all the way back preventing them from hitting walls or cabinets

    I would recommend this to a friend