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Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,272 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    worst fridge ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could leave a zero star review i would, this fridge has been nothing but problems since i bought it. didn't even last two years before having problems with it cooling and making ice and making noises. save your time and money and buy something better than this junk.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, JoseR. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Rusts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator less than 2 years ago. Noticed rust spots within 7 months. I've only ever cleaned with KitchenAid recommended cleaner. I purchased the Geek Squad warranty - it was very easy to get someone to come over and check out the damage; however I was told the additional warranty does not cover rust. Now I have a $4k fridge with rust spots, which is a great compliment to a $60k kitchen remodel. Would have expected better from Kitchen Aid and Best Buy. Otherwise, works fine.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      RustyFridge, thank you for your review. We apologize for your dissatisfaction. The terms and conditions of your contract are controlled by Geek Squad, your Extended Service Plan Administrator. If you have any concerns related to your coverage, you would need to escalate your concerns through them. We apologize for the inconvenience. KitchenAidBrand

  • Rated 1 out of 5 stars

    Stopped working in less than 2 years

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s beautiful and I loved it for a year and a half. But now it stopped cooling. Fridge is under warranty but I have to go through Best Buy’s appointed third party technician which has been awful to deal with and has Yelp reviews describing them as “absolutely horrible”, “bad experience”, “LIARS”, and worse. Looks like my timeline will be ~2 months without a fridge in the middle of summer. If I find my own technician it will void the warranty. I just want a fridge that works. Stay far away from this one.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Dontlikemykitchenaid, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Beautiful and well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of user friendly features and incredibly efficient use of space. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator and our first step to refreshing all of the appliances in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our KitchenAid, looks great in our newly remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridgerator has been great. We've only had it a short time but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The refrigerator we have been waiting for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, the refrigerator we have been waiting for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new frig, but only had a scratched door replaced today. It was scratched while carring it into the house, but Best Buys made it good with replacement door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Supply chain problems kept us from ordering this for months but it was worth the wait. The quality of the components makes the higher price worth it. Note to anyone buying this - it takes about 24 hours for the fridge and freezer to fully get to the temperature (including making ice).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, exterior water and ice is great. Handles don’t show smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coldtime

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is excellent had a kitchenaid before and bought another one. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, very high end for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Worth the price I love it in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works well so far and I get a lot of compliments when I have people over.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super awesome high end fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well designed. It has everything we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TBD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product, No issues as of yet. I will follow up in three months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new kitchenaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Looks wonderful! Quiet running!..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator specially the PrintShield

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Lots of space for everything need to keep in their for family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High end look and it is!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, the look is very "expensive" and the storage is perfect

    I would recommend this to a friend