Customer Ratings & Reviews

First fridge they delivered didn't get cold at all.Hopeful this won works for many years. Fridge its self is awesome.

5Star Refrigerator. Wood drawers, Nicest I’ve ever seen. Smooth pulls, easy close automatically

The fridge is absolutely beautiful! We have had this fridge for approximately 1.5 months. The interior lighting makes the food more appetizing, easy to visualize, wood pull out tray is perfect for flat but oversized food products so it doesn't take up much space. The best part is I can refill my water bottle or get ice while the other door is open, make multitasking possible between my wife and I. Only downside is that the drawer fridge is a bit narrow.

Excellent refrigerator with many nice features. A little pricey but worth it.

The kitchenaid refrig is quite nice looking. The interior looks modern with the wood trim. The frozen section is smaller than I thought though.

excellent size, beautiful design. in love with the interior of this fridge

We got this fridge and loved the design, but were nervous about the space and the reviews on the freezing issue between doors. well...after connecting our water to the fridge, the issue disappeared. The space is great, we never have this thing full, is so well thought. We hope will last long as I am still in love with everything it offers: the small ice cubes, the water at the press of the button, in door space and the freezer space...phenomenal

looks great, cools great, tons of storage, only negative is the in the door water dispenser - you fill your cup and remove it, the water doesn't stop immediately, it keeps running for a couple of seconds - which is just enough time to make a mess on the fridge door and floor.

Great product. High quality. Very good fit for any home

Nice refrigerator with the features we wanted. Outlet store purchase with a very helpful salesperson. Great delivery team. We are very pleased.

This refrigerator is beautiful!!! Kitchen Aid appliances are so well thought out. For a counter depth refrigerator, the refrigerator portion really has a lot of room, and it’s so well divided. The freezer section is definitely a little on the small side. Overall it’s beautiful and I’m so happy with my purchase!

This replaced a 17 yo side by side Kitchenaid which we loved but it was time to replace. We picked this one as we needed a counter depth one and wanted to try a French door version. Either we received a lemon, or this is really a bad refrigerator. We waited 24 hours as recommended and then noticed the day after that our iced tea that we had was frozen along with milk and even a cantaloupe. we had used the recommended settings of 40 degree F. The ice maker never worked right also. We finally called Best Buy who BTW has great customer service and replaced it with a new side by side one.

Our refrigerator was delivered 8/21/2024 and I really liked it from the beginning until 9/10/204 when it started making noises when the ice maker was filling up with water (like something was loose noises). The noises have me worried that something may be wrong so I will be calling the repair department at Best Buy. Hence the 2 stars--otherwise 5 stars.

I've had mine for 10 months and I regret buying it. Right now the ice maker is not working and is leaking water. Ice bucket capacity is very small, not enough for a family's normal use. Refer is noisy.

Love everything about this refrigerator. The only negative is the ice maker. After 2 months it stopped producing ice. After talking to customer service I guess this happens a lot. If you do buy Kitchen Aid refrigerators with a ice maker, make sure you purchase a extended warranty plan because you will be replacing the ice make often.

absolutely great refrigerator. My wife and I both love the KitchenAid capacity, ease of food organization, and cleaning. It's the best purchase this year.

Beautiful fridge with lots of space that accommodated through the holidays! Easy to clean and change filters!

Recently purchased the refrigerator for a new home. So far pleased with its performance.

This is our 2nd refrigerator as our other one broke after a year and a half. This refrigerator fits our kitchen and the interior is beautiful.

Love this Refrigerator. I will never loose food again. The lights make it so easy to see everything. the drawers are bright and clear. The storage space on the doors is amazing. All my bottles fit there. The only negative thing I have to say is you have to get used to the ice machine. it comes out really fast and you have to press and let go then it comes out. first few times I had flying ice cubes everywhere.