Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Kitchen aid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator but my ice machine broke down within a week
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of this refrigerator. The only draw back is the ice maker is kind of small so you need to empty it and save the ice if you are having a party
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A+ great deal on a an open box item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ great deal on a an open box item. Saved over 40% on a high-dollar item
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Pretty but not that practical
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking inside with the wood trim but not practical for tall items. Shelves don’t adjust enough.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Interior Designer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and meet our expectations.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Best ice ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge. Love the wooden accents on the inside. And everyone that visits our home loves the small ice cubes from the ice maker.
I would recommend this to a friend Rated 5 out of 5 stars
LOVE THIS FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the amount of space and the look of the fridge!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Beautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this fridge! Gets a little noisy here and there but doesn’t last for long.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works as it should. Lets see if it lasts
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Refrigerator! Needed one badly since ours has been broken for a few months and we pulled the trigger on this one. I gave up showcase doors for the temperature control drawer. I especially love the wood grain inside and the settings on the door panel. The ice maker and water is perfect for us and given that San Francisco has amazing tap water it makes the filtered water taste even better than it already does.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Miss.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a a lot of storage on the inside! Along with a great finish and accents on the inside! Absolutely love it!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for a small family! The gray and wooden interior accents inside look great and we get tons of compliments. The fingerprint resistant coating works really well, we rarely have to wipe it down. The measured fill for the water is super convenient. The freezer doesn't have a whole lot of space, but is perfect for my house.
I would recommend this to a friend Rated 2 out of 5 stars
Inspect your product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit that was delivered had doors that were so uneven the delivery crew couldn't adjust them to look even marginally even. Two weeks later (a Best Buy absolute F-up story of its own!) the second unit was delivered. This second unit had doors that were kinda/sorta even but the handles on the two fridge doors were noticeably uneven! Recall, at the time of my writing this review, this refrigerator costs nearly $4000. This is NOT what one would expect from a 4k unit. By this time, I've been without a proper refrigerator for an entire month. I threw up my hands, thanked the delivery crew and signed off on the BOL. If you're buying one of these units, you REALLY need to do a thorough inspection on delivery. Best Buy looks to be buying the 2nds and factory rejects from KitchenAid. Overall, A comically bad experience with BB. I'll probably be again using Lowes and HD for appliance purchases.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Return customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd kitchenaid refrigerator. Our first lasted over 10 years flawlessly. It was sold with our last home. New home brings this new kitchenaid refrigerator. Very refined and large capacity while being counterdeep. I would definitely recommend this refrigerator.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome - Fridge - Looks great, works great; Very elegant and sleek
I would recommend this to a friend Rated 1 out of 5 stars
I can no longer trust this brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 months after the most painful installation experience in my life (blame that on Best Buy), this refrigerator stopped working. While obviously still under warranty they sent a service company to our house who informed us we needed a new compressor. While no expert, a compressor is something that should not go out until 8, 10 or 12 years after purchase, certainly not 2 months. I am convinced that the product will continue to break down after repair but they will not replace it. So we are living out of a cooler for 5 days and as a result have lost all faith in the Kitchenaid brand.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator inside is really nice love the wood
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
LoveKitchenAid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our spacious KitchenAid Refrigerator is big. Love It!
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my refrigerator!! I have gotten so many compliments.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. It looks as good as advertised. Just wish it had auto fill.
I would recommend this to a friend











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






