Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect fridge!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge!! Super quiet!! Has lots of features (auto fill & makes tons of ice - we have never run out of ice). Also doesn’t show smudges at all - and easy to clean.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
The perfect french door refrigerator!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and fits everything that we need it to! Paired with the new built-in microwave, this is a great design. I would highly recommend this to anyone. Interior is also sleek and high quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent appliance time honored brand with all the bells and whistles...great buy..expensive but competitively priced..ad easily financed with Best Buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Fridge Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product - Great Service and as always Best Buy outshines multiple options to buy a Fridge Freezer
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Very Happy with this purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s built well and feels heavy duty which is a must for our kids! Love the ice maker and water in the door and the configured shelves along with led lighting. Doesn’t have all the gadgets as others but I’m fine with that as I’ll take durability and dependability any day over more features.
I would recommend this to a friend Rated 5 out of 5 stars
I love the beautiful style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 6 months for this fridge, I liked the quietness and the container on door that whole 20 extra large eggs and the sliding shelf for occasional tall container. It’s also large inside.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd exchange that had to be processed. 1st fridge the water line leaked and was broken, leaked all over the floor and was unable to process filtered water. 2nd fridge has now made it 10 months with no issues and then the motor for cooling went out and waiting for a service technician to come out. This fridge is warrantied through Whirlpool. Heads up they are not open on weekends for customer service or emergency repair. I had to contact KitchenAid online and pay out of pocket for technician to come out that is $115 fee alone. I do not recommend this fridge at all despite the beautiful appeal.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, KasseyS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good frig.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Soft close drawers. Only picky thing is the door compaments are a little small. Like the warranty
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! I have unfortunately had bad experiences with other brands such as Samsung and Frigidaire only lasting 3-5 years and have beyond pleased with the Kitchen-Aid. It’s so quiet and the auto close drawers are deluxe!
I would recommend this to a friendRated 5 out of 5 stars
Big for counter-depth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this product up and running for a couple weeks, but have been very satisfied with it. I searched for the largest count-depth fridge on the market, and came across this, with it's almost 24 cuft of storage. So for it is elegant, and easy to use. We love it.
I would recommend this to a friendRated 1 out of 5 stars
Frustrated customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person at Best Buy was great until it was determined I have a defective appliance. And there was no accountability from anyone at Best Buy. . It was my responsibility to work through the potential repair,. The service continued to go down quickly from there. My refrigerator arrived on 12/21/20. The delivery/set up people could run out of my house quick enough scratching my new hardwood floors. They Told me to wait 24 hours for refrigerator to meet necessary temperatures. After purchasing food and coming home the refrigerator was not cooling/freezing at all. I went to to store and was passed around and around from dept to dept. The sales person gave me his cellphone and the “resolution “ number. After still not getting anywhere i called the resolution to which they told me they don’t handle i would have to call the manufacturer. So I have been without a refrigerator for almost a week. The repair service came yesterday and will return today with a part to hopefully fix it. This was my first experience with purchasing appliances via Best Buy. And it was not a pleasant one.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, easy to use as everything is within reach. Love the shelves on both doors. Met all my expectations and would definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent refrigerator and so stylish. I had my previous KitchenAid refrigerator for 22 years so when it was time to buy a new one the choice was very easy.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great Guys but made some mistakes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were terrific however - they didnt bring the hose kit - the fridge is unlevel there is no tray for the water/ ice base
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen aid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After long wait finally purchased product functional well and satisfactory
I would recommend this to a friend Rated 4 out of 5 stars
Didn’t fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. However, it was too tall for my space. With installers not able to figure out why, we had to hire a contractor to come to cut cabinetry. Confusing.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
LG French Door Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice french door fridge - makes two kinds of ice! I have had it two weeks and happy with how fridge is organized inside with fruit and veggie bins and dairy/deli drawer. Works well in my kitchen!
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Stylish and Functional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It is roomy and spacious and stylish too. The ice maker makes small ice cubes which are nice, would be better if it made more ice, but will buy an additional ice maker.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Has a darker finish than other appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because the refrigerator has the anti-fingerprint coating, it is darker than our other stainless steel appliances. We were not informed of this when we purchased, so we are disappointed. Other than the slightly darker color, the refrigerator functions as expected.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid french door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality in this KitchenAid refrigerator. Several great upgrades. Extra insulation in the doors so you don’t hear the ice cubes fall when they are being made. Excellent interior lights
I would recommend this to a friend











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






