Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Has a darker finish than other appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because the refrigerator has the anti-fingerprint coating, it is darker than our other stainless steel appliances. We were not informed of this when we purchased, so we are disappointed. Other than the slightly darker color, the refrigerator functions as expected.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! I have unfortunately had bad experiences with other brands such as Samsung and Frigidaire only lasting 3-5 years and have beyond pleased with the Kitchen-Aid. It’s so quiet and the auto close drawers are deluxe!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why people complain about this refrigerator, is the best money can buy , the quality of this refrigerator is amazing
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
My wife loves this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I built my home, I ordered this refrigerator. For some reason it was not available when it was time to install my appliance package. I waiter 10 months and had to fight to get the company to provide it. That is now behind me and my wife loves this refrigerator! It is beautiful in and out and is fairly quiet.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great frig. the Best Buy delivery team was great. The Ice maker in this Refrigerator makes cool little ice cubes, They are GREAT. Many of the reviews mentioned noise. I have not had that experience.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent appliance time honored brand with all the bells and whistles...great buy..expensive but competitively priced..ad easily financed with Best Buy
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Stylish and Functional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It is roomy and spacious and stylish too. The ice maker makes small ice cubes which are nice, would be better if it made more ice, but will buy an additional ice maker.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Definitely a high-end Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had purchased an expensive Samsung a while back. The ice-maker kept freezing up and couldn't be repaired. We exchanged the refrigerator and because the Samsung had never re-engineered their ice-maker we upgraded to the Kitchen Aid. Well worth the cost of the upgrade!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at a lot of refrigerators before deciding on this one but I really liked the look of the KitchenAid and I especially liked the stainless print shield option. My only complaint is that the ice maker is so small.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator the design and storage is good. Selected Kitchen-aid over several othe brands.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these for our luxury builds. They are good, solid units. Very attractive design and very functional. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid french door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality in this KitchenAid refrigerator. Several great upgrades. Extra insulation in the doors so you don’t hear the ice cubes fall when they are being made. Excellent interior lights
I would recommend this to a friend Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd exchange that had to be processed. 1st fridge the water line leaked and was broken, leaked all over the floor and was unable to process filtered water. 2nd fridge has now made it 10 months with no issues and then the motor for cooling went out and waiting for a service technician to come out. This fridge is warrantied through Whirlpool. Heads up they are not open on weekends for customer service or emergency repair. I had to contact KitchenAid online and pay out of pocket for technician to come out that is $115 fee alone. I do not recommend this fridge at all despite the beautiful appeal.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, KasseyS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Design
Rated 5 out of 5 stars
LG French Door Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice french door fridge - makes two kinds of ice! I have had it two weeks and happy with how fridge is organized inside with fruit and veggie bins and dairy/deli drawer. Works well in my kitchen!
I would recommend this to a friend Rated 2 out of 5 stars
Excellent Refrigerator BUT The Icemaker Sucks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator BUT The Icemaker Sucks! WE bought this refrigerator because we have a bigger need for fresh food space over freezer. This 'frig provides that and is easy to use. HOWEVER, the refrigerator is less than 6 months old and this is the 2nd time we have had to have service come out for the icemaker. THIS IS UNACCEPTABLE IN A REFRIGERATOR COSTING THIS MUCH MORE THAN COMPARABLE MODELS!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello ColoBill3, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Size
Rated 5 out of 5 stars
House wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for small family. I like this brand. Love inside color.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent refrigerator and so stylish. I had my previous KitchenAid refrigerator for 22 years so when it was time to buy a new one the choice was very easy.
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just love it . Modern design that fits perfectly in our home.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good frig.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Soft close drawers. Only picky thing is the door compaments are a little small. Like the warranty
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, easy to use as everything is within reach. Love the shelves on both doors. Met all my expectations and would definitely recommend.
I would recommend this to a friend











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






