Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don’t Be Distracted by the Woodgrain and Trim
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially loved the look of the refrigerator. Upon closer inspection, the quality was subpar and not what I would expect from the name Kitcheaid. The drawers and tracks were flimsy and didn’t seal. The materials used were cheap, including the drip tray on the exterior of door that was warped. Ultimately, I returned it and opted for a competitor’s product in the same price range at $4599.
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome! It’s very quiet. The interior looks really nice. The print shield coating really does a great job at stopping finger prints and easily cleans up.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Excellent Refrigerator and at Excellent Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and found this to be an outstanding buy. I love the French doors and the cooling is top notch. I would not hesitate to buy this if you're on the fence.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. Very large fir counter depth. Loads of storage options and keeps food very fresh. Highly recommend
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
no ice for you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it but the ice maker keeps freezing and will not work!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Wonderful and best quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product and highly recommend. Even though the price is on higher side but worth the money.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator so far. Definitely on the pricier side. Love the ice cubes it makes. Just wish it had a big ice container.
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Rolls Royce of refrigerators.. beautiful design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well laid out, excellent access to filters and draws. excellent lighting inside and controls are hidden on the inside edge of the door so no gimmicky lights numbers to look at.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything works great ! I would recommend this unit to everyone.
I would recommend this to a friend Rated 3 out of 5 stars
Where's the customer service?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have gotten five stars but it came scratched and a piece inside is broken and I'm still waiting on customer service to contact me. I spoke with someone the days of delivery who said customer relations would reach out and they haven't.
I would recommend this to a friendRated 5 out of 5 stars
Very functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is plenty of space even though it's counter depth.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately had to return this beautiful item because its motor was loud enough to hear in the entire living room.
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Mahmud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Inside of the fridge is gorgeous. Price is very reasonable.
I would recommend this to a friend Rated 5 out of 5 stars
Kenmore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision ever , it’s expensive but worth every dollar . Buy it and u will be amazed with the built quality and all the features comes with it
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
We are Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator and great experience at the Greenville Best Buy!
I would recommend this to a friend Rated 1 out of 5 stars
Bad fridge not recomended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad fridge i bought 1 and it had bad compressor and it toke them to come check it about 20 days and all my food went bad
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
KitchenAid 23.8 french door counter depth
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for 6 months and have been very pleased. Coming from a side by side, it is nice to have the room in refrigerator to put large dishes.
I would recommend this to a friend Rated 5 out of 5 stars
PERFECT FOR EVERY HOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit for our home! Tons of storage, drink cooler is an awesome feature, and energy efficient
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Amazing refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is aesthetically pleasing! Love just opening up the frig and looking at it! I have had the product for 3 weeks and no issues. Recommend Kitchenaid in general and this frig for sure!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Best fridge ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. Enhances my kitchen design..
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






