Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Beautiful fridge, but can be better organized
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful fridge, however, I feel the LG fridge is have better organization and are more spacious.
I would recommend this to a friend- Cons mentioned:Noise level
Cannot recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking unit with great layout, but I have owned this for only 8 months and have had front of panels fall off, and have already had to book a service appointment for a fan noise and unit not cooling properly.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new refrigerator and the Delivery was perfect Thank you
I would recommend this to a friend FirstChoice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a major update. So far all is well. Much easier to store and find what we need since organizing is flexible.
I would recommend this to a friend- Pros mentioned:Design
Really pretty fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade for us. The interior is a dream. Brings that luxe feel to our kitchen. We've had it for almost 2 months and haven't had any issues with it!
I would recommend this to a friend - Pros mentioned:Design
Love this fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the function, how it’s set up and the look of this fridge!
I would recommend this to a friend - Pros mentioned:Design
LOVE!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. The only thing I would have to say I would change is the ice maker is small, but we knew that being a indoor dispenser. A great machine with lots of customization.
I would recommend this to a friend Fourth time is a charm!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one showed up noticably damaged. The second one showed up defective and couldn't get below 55 degrees. The third one doesn't have functioning water/ice. Still waiting on the fourth one to see if we can get a working Refrigerator one month later! Fingers crossed! :( At least Best Buy has been prompt to try to correct the multiple on-going issues
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ToddC. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Very Good Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator would be great but for a couple of reaons: 1- The first one we received had a defective freezer compartment and 2 - the internal door that covers the water filter doesn't completely shut.
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most beautiful fridge I’ve ever had with all of the bells and whistles. Crossing my fingers it lasts for a VERY long time because the price tag is not small
I would recommend this to a friendKitchenaid is the way to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchenaid was a great choice when deciding what appliances to purchase. They look and operate perfectly and quietly. Great value for a high procuct.
I would recommend this to a friend- Pros mentioned:Design
Well Designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well designed. Fit in the counter depth space. Quality built.
I would recommend this to a friend Worst Fridge Ever - DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor on this refrigerator broke after 1 year and 1 month. I have been without a fridge for 4 weeks now, and even though I purchased Best Buy Total Tech Protection I am still waiting for Best Buy to address the issue. Have had 3 service calls and it is still not fixed. This product and Total Tech Protection are JUNK.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. In purchasing an extended service plan, you are contracting with and delegating authority to a third-party provider to administer service and/or maintenance for the appliance instead of the manufacturer. They would have exclusive access to your service information for any updates or questions you will need to speak with them directly.
- Pros mentioned:Design
Great appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing. Functions well. Quiet operation. Really nice unit for the price.
I would recommend this to a friend Excellent Frig. Made in USA.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors swing very easy and don't hit granite counter overhang next to frig.. The LG model and most others would hit our granite counter overhang when the doors were opened all the way, unless you pull the frig. out further from the wall, then why pay extra for counter depth. Also SUPER quite. The smaller ice cubes are a plus. Don't need to use crushed ice any more. No more finger prints or water spots with this model a BIG PLUS.
I would recommend this to a friend- Pros mentioned:Overall performance
High Performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this fridge is doing what it should. The price is steep but the quality and performance is worth it.
I would recommend this to a friend - Pros mentioned:Design
KitchenAid French door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very beautiful French door refrigerator. nice inside. good ice maker
I would recommend this to a friend - Cons mentioned:Ice maker
Ice maker not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked this up and ice maker is not working. Still waiting on Kitchen Aid to bring replacement part.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Kitchenaid Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Nice wood paneling. No complaints so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Gorgeous and Flexible.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Super stylish and flexible. Out old one (Samsung) stopped working after only 6 years. Need buy a Samsung. This one is great.
I would recommend this to a friend