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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,266 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new kitchenaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Looks wonderful! Quiet running!..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator and our first step to refreshing all of the appliances in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, exterior water and ice is great. Handles don’t show smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Super awesome high end fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well designed. It has everything we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coldtime

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is excellent had a kitchenaid before and bought another one. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TBD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product, No issues as of yet. I will follow up in three months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of user friendly features and incredibly efficient use of space. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home still being repaired - haven't had the opportunity to enjoy yet. I am looking forward to usining

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged and after calling Best Buy twice to complain but could never get through to speak to anyone. Then called sales person Mr. Dormant and left message for him but never heard back. Also this product has poor design as you can’t open the right side drawer without both doors being open.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Love my new Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new frig, but only had a scratched door replaced today. It was scratched while carring it into the house, but Best Buys made it good with replacement door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works well so far and I get a lot of compliments when I have people over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High end look and it is!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, the look is very "expensive" and the storage is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator specially the PrintShield

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Lots of space for everything need to keep in their for family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great color and small space outside, spacious in.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for this Size I can Storage large food and gallons. Spaciuos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - PrintShield stainless

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Kitchen Aid refrigerator. It is beautiful and has quite a few perks we really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator we have ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product. Also has a great deal of space for a counter-top unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new french door refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Awsome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest refrigerator we have ever owned. We just love it inside and out. The lighting inside is so pretty.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! I’ve had this product for less than 2 months and I’m already having issues with the ice maker. Water leaks outside the Ice tray causing ice build up and leaks inside and outside the frig. Not a happy camper!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello YvonneG, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand