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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,266 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Fridge Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $10k on new appliances for my kitchen with the fridge being the most expensive item, Read some of the negative reviews on this fridge and assumed that Kitchenaid would have the fixed the problems by now.. We really needed a counter depth fridge for our new kitchen and we liked the matching with the other appliances, The ice-maker makes ice occasionally and the water filter door will not close. This fridge looks solid on the outside and has great looking design. I'm just disappointed in the fact that the internals don't work. ( ice-maker and flimsy water filter door ) Also some of the internal stuff feels really cheap...perhaps give the consumer an optionsto "buy up" and upgrade some of the interior components ? In any case I have $10K tied up in Kitchenaid of which the rest gets installed in the next two weeks as part of my kitchen remodel.I hope either Best Buy or Kitchenaid will step up and make this problem go away for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our new fridge! It has wood finishes throughout which makes it really unique.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    major design flaw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time my Fridge has "Frozen up" and ruined the entirety of my food. I left for a week on vacation with the fridge at factory settings and when I came home, the water line had frozen and the internal temp of the fridge was 65deg. This time the repairman had confided that for cost savings, the evaporator coils were not supplied with an appropriate defroster/heater. As a result, it will freeze solid. Anyway, the fridge is beautiful, and when working properly is amazing. However, I would be weary of buying one. ***If your fridge does go out, you have to unplug it for a few hours. Once the coil defrosts, it will start cooling again***

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello MrNiceGuy, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Very functional Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and adjustable shelves to customize to my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after 3 misfires we have a very good refrigerator. Couldn’t be happier

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the bad reviews, we loved how this looked and thought we would get a good unit. We were wrong. Brand new unit buzzing like crazy. Really loud! I even went as far as to sound proof the fridge box. After going back to Best Buy, they said the buzzing wasn’t normal. We decided to not take another chance and switch to an LG Studio. SO much quieter. Don’t take a chance on this one. Way too many problems for the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator lighting, clear drawers & platinum interior - makes content visible at a glance. The only minor drawback is freezing lighting, which is adequate, but does not equal the superior lighting in the refrigerator section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaidrefrigeraterstainless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it. It has so much room. Friends and family also love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of hosting & I always get compliments. The tray is a must have if you like to have a lot of partys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Clean look, plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and holds alot. Easy to use. Color is very appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the refrigerator space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see all that is in it when you open the doors. The ice cubes are small in size, which my husband loves. The produce drawers are great and in full view. My only negative is there is no sticker to tell you to push the little door on the filter compartment to open it. It should say push to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfectly counter deepth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French door frig so roomy you can put full sheet cake in there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Design flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design flaw. The lowest/tallest self fits a gallon of milk fine. But slightly taller containers, like orange juice, does not fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of this refrigerator but I was surprised how small it is on the inside. Our last one was a 20.6 cu ft and it had more room in it. The shelves are low and a lot of products do not fit and the same with the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, inside and out. Love the ice maker- ice is small cubes or crushed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small refrigerator, fits in counter depth and easy to open.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love how beautiful it is, it’s a great looking statement piece in your kitchen. Functionality needs work, I wish you can change the height of the shelves more but there’s really only 2 options so it limits you a little when putting tall stuff in the fridge. Still love it though you learn to live with it or take out a shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge & details - everything we wanted and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the layout of the interior and the finish on the door I've never had a frig that keeps ice cream harder

    I would recommend this to a friend