Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleasantly surprised as to the amount of room it has.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Expensive but very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line fridge..love interior design and LED lighting
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
2024 Kitchen Appliance Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned KitchenAid appliances in the past and I highly recommend the brand.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator is great. I’m glad I chose the counter depth.
I would recommend this to a friend Rated 5 out of 5 stars
Kitchenaid counter depth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge elsewhere and waited 3 months without ever receiving it. We went to Best Buy and had our fridge within a week. The first one was damaged and they replaced it in less than a week. We really do like the fridge and it meets all our needs.
I would recommend this to a friendRated 4 out of 5 stars
Love the black stainless steel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love, only negative would be the limited space for taller items
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Step above!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this refrigerator!! Beautiful inside and out. Great quality.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Best Buy for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old side by side KitchenAid refrig was 16 yrs old and still working, but wanted new one. New KitchenAid french refrig seems like another best buy - great technologies, working great, looks great! Completely satisfied.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Horrible, lost $3,800 in less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a chance to have a zero or minus rating, I would provide a more accurate value rating for this product. Run away and do not waste your money; not only lasted less than one year, the company they sent to repair several items with only eight months of ownership (Appliance Express) did not repair properly, the same problem came back with 18 months of ownership, of course they now denied our warranty and we lost $3,800 Just because we believed in their brand
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Beautiful Refrigerator; Poor Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator, but is does not function well. We bought this solely based on the brand name and appearance but should have done our research as this gets many, many poor reviews. Within the first two days of owning it, we knew it needed to be returned. The refrigerator section functioned okay but did not properly cool enough and the layout is not user friendly. Multiple items thawed in the freezer again and again. Best Buy Total Tech's third party installers handled the installation and everything was done properly, the refrigerator itself is just not a good product. We returned it to Best Buy and got the Bosch 800 series which we love!
No, I would not recommend this to a friendRated 4 out of 5 stars
Beautiful refrigerator! Love the interior lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful interior. Love the lighting and shelves. Happy it’s a counter depth and just right for me.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best fridge we’ve owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is top of the line fridge. Best fridge we’ve owned!
No, I would not recommend this to a friend Rated 5 out of 5 stars
KitchenAid Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick cooling and ice maker. Quiet too. I will recoomend it.
I would recommend this to a friendRated 1 out of 5 stars
Worst fridge we ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I don’t leave a review but this time I had to, just because the price, we purchased this fridge thinking kitchenaid is the best of the best but we were wrong with this fridge, it has been the worst fridge we ever bought, it wasted our food by freezing it all the time, we went trough kitchen aid to repair it, they tried a few time but we are still having the same problem. I’m talking about a brand new fridge that cost over $4000, please don’t waist your money it’s not worth it. Thanks.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Eaglemoe, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen Aid Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an open box refrigerator and we absolutely love it!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Beautiful fridge with issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully designed fridge, but has issues with the ice maker, which seems to be a common problem with recently made fridges
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello James, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Design
Rated 4 out of 5 stars
Very nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a replacement for the 10 year old Kitchenaid fridge that lost its compressor. Tried to match the remain stove/DW/& microwave. Certainly attractive and nicely detailed. So far, quite happy
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great like a built in refrigerator. Large inside too.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great product and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been happy with the Fridge look,style and the way it cools. We have been very happy with the delivery and service of the employees... Thank you Best Buy!!
I would recommend this to a friend- Pros mentioned:Design
Rated 1 out of 5 stars
Awful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Jan and went out in June. Had the repair guy from Kitchen Aid come out three times and replaced parts each time and still doesn't work. I am now waiting another part that is back ordered and suppose to be here in 7 to 10 days. I have a 6 month refrigerator that will be down a month by the time the parts come in. I love the color and wood inside but would purchase something else.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello ATX95, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






