Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Very sleek and modern looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful. It is a counter depth style so you must get used to the limited depth and a smaller refrigerator than most folks have but my house is small and I did not want a refrigerator sticking out into the kitchen. We are just 2 people so we will adjust quickly to this limitation. The left side door has very limited storage capacity compared to the right side which has large storage bins. That is the only thing that I would change, if I could.
I would recommend this to a friendKitchenAid 23.8 cu. ft. French Door Counter-Depth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product hasn't been delivered. The display model is beautiful. Really looking forward to see the refrigerator in use.
I would recommend this to a friendGreat refrigerator for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new Kitchen Aide refrigerator. Had a small problem and it was taken care of in a timely manner. I do plan on buying other appliances in the future.
I would recommend this to a friendDisappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer never froze and fridge froze all produce. Never worked correctly from day 1. Side note -the freezer is deep but not user friendly. You end up having to remove everything in order to find what you’re looking for.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Best ever fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing My wife Loves the ice cubes We paired it up with an RO water system .
I would recommend this to a friendSandra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator it’s the best purchase I made
I would recommend this to a friendKitchenAid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my kitchenAid frige i have owned other brands, we are military family and move a lot. This one kitchenAid is my favorite.
I would recommend this to a friendBought out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator not balanced and will need to place something under the back side so it doesn’t rock when the door is opened and closed
No, I would not recommend this to a friend- Pros mentioned:Design
Beautiful sleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator, it fits perfectly into our kitchen of kitchenaid aplaiances. The design is luxurious, however, for a family of 3 I still find it small. We ended up buying an addition fridge for our garage, so Space isn't an issue and we didn't compromise the sleek look of the counter depth.
I would recommend this to a friend FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KITCHENAID FRIDGE IS AMAZING LOOKS GREAT! I RECOMMEND IT TO ALL!
I would recommend this to a friendGoodbye LG, Hello Kitchen Aid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality. Worth the extra expense. American made.
I would recommend this to a friendGreat design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and dependability of KitchenAid. We have purchased our first KitchenAid product 25 years ago and it still works. New bought for new home.
I would recommend this to a friendBeautiful interior for a frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t be installed until the renovation is done but I’ve looked at it in the store and it’s gorgeous. Love the “flat” front for a built in look.
I would recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchenaid - so I bought the top of the line dishwasher and now I have to take a full work day off as you can't fix your error on the weekend. Please everyone DO NOT BUY KITCHENAID PRODUCTS the support is horrible as they hung up on me and said they don't compensate the customer for having to take a day off for their error? Please feel free to contact me and I am going on every social platform to notify people not to purchase your products. Also bought the top of the line fridge, microwave, and gas stove. I regret my purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Chad. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Not enough inside room! Can onlyput milk, tea jug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had to do over I would not have bought this refrigerator. Inside space isn’t enough.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Looks beautiful, poor performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks really nice but unfortunately the unit we received appears to have an issue and runs very loud. I don’t expect it to be silent but I shouldn’t hear it running from thirty feet away.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
rapid delivery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this French door refrigerator! The compartments are well thought out and beautiful.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, Though there isnt as much space for a family so use correct containers for storage.
I would recommend this to a friendDefective - terrible return policy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective I missed that the handles are misaligned (by 1 cm) until day 16. Not returnable. Now I have to go through the painful warranty process. WILL NEVER PURCHASE AT BEST BUY AGAIN.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Katd, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
buyer beware
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a refrigerator on Oct 23 with a total tech warranty. On August 24 the control panel went out "certified repair" technician has been out on 3 different occasions and on each occasion, something else went out. Now the lights on the refrigerator are out. Manuf/ best buy will not be accountble for pretty piece of kitchen art.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.