Customer Ratings & Reviews
- Model:
- KRFC704FPS
- |
- SKU:
- 5508007
Customer reviews
Rating 3.9 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Quality and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new home and wanted higher end appliances to go with it. We went with this model and couldn't be happier. The temp is spot on and there is a ton of room in it! We can spend $300 on groceries and still not fill it up. Love it!
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great experience on delivery and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was a tough one but the delivery guys found a way to get this large refrigerator in the kitchen. Really impressed with the refrigerator.
I would recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work delivery broken ,I’m not recommending that brand kichen aid
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
KitchenAid 23.8 Cu. Ft French Door Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Quiet operation and nice adjustable shelving. Ice maker works very well. Not sure about the negative reviews I read; this is a really nice refrigerator. We are completely satisfied with the appearance and operation of this KitchenAid refrigerator. Best Buy delivery service was excellent.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
It’s pretty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s just pretty! I don’t have near the space as I used to, but I’m sure I’ll get used to it.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps mt food super freash. I love the always on light it in
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! Love the smaller ice cubes! Ice/water in door works MUCH better than 5 door/drawer model.
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. With Covid-19 it took awhile to come but manager was extremely helpful in taking care of us.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Terrible Follow Through
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible. No follow up or responsibility after product is purchased. Delivery attempted more than 3 times, every time we have had to follow up to correct and every time the delivery crew was incorrectly scheduled or canceled due to lack of staff needed to install our refrigerator. There is no ownership or consideration for time lost, and still without a refrigerator that was purchased a month ago and going on 2 weeks+ on multiple failed deliveries, Best Buy points finger at delivery vendor and delivery vendor points it right back to BestBuy, leaving consumer in the middle. We are done chasing BestBuy around to fulfill their responsibility. No accountability and a clear lack of execution and professionalism. We are no longer willing to deal with BestBuy and can only be grateful that our credit card is taking it from here as part of our dispute.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good looking refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was selected based on very low profile depth. Refrigerator is very good looking with well though out features.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just exactly what we where looking for at the time we came upon this style
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and Functional Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was replacing an older JennAir. We went with a higher end Kitchenaid and truly am happy for choosing this refrigerator. Well worth the price.
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Buy two, keep one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design and the second unit is functioning as it should. The first one they delivered was a dud and would not cool.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Not again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective ice machine for second time. Time to change brands.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, VickiM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth sticks out a little more than we wanted but great fridge.
I would recommend this to a friendRated 5 out of 5 stars
Kitchen aid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best refrigerators in the market. We are so happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator and styling of the interior!!
I would recommend this to a friendRated 1 out of 5 stars
Looks great do not purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great but do not buy this refrigerator. Within 6 months of purchase we had ice build-up on the fan which was causing a high pitch squeel. We had no issues for 3 months, now after 2 service calls we are again without a working refrigerator for another issue they can not diagnose. We can't believe we have had this many issues in less than 10 months since delivery.
No, I would not recommend this to a friendRated 5 out of 5 stars
Kitchen Aid top of the line refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this fridge greatly! Great nugget ice dispenser. No print exterior truely is! Great storage design.
I would recommend this to a friend- Pros mentioned:Lighting
Rated 5 out of 5 stars
One nice looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking. As a new model, some kinks to work out. The water filter didn't align to fit and the interior of the fridge seam (above the freezer) looked a little messed up. Other than that. Love the ice maker's smaller cubes. Easy to sort and lighting are awesome.
This review is from KitchenAid - 23.8 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend











![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png;maxHeight=54;maxWidth=54;format=webp)






