Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Kitchen aid kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t wait for it to be delivered. It’ll complete my kitchen suite.
I would recommend this to a friendSo far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and surprising amount of configurable space. Pull out tray is handy.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. This is a heavy duty fridge and very well made. Haven’t had any issues as I just accepted delivery.
I would recommend this to a friendCadillac of Refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fridge is a counter depth refrigerator but it has a ton of space. Everything inside the fridge is so nice. I have a family of three and we have plenty of space to add more food. We also love that the control panel is on the side of the door and not in the refrigerator taking up valuable space.
I would recommend this to a friend- Pros mentioned:Capacity, Design
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, very modern, enough space for the family grocery, love a lot!!!!
I would recommend this to a friend I can find everything now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new kitchenaid refrigerator. I love all the compartments and door shelves. I am very organized now.
I would recommend this to a friend- Cons mentioned:Ice maker
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Nice workmanship. Not made in China. Needs more ice though.
I would recommend this to a friend Great space for a cabinet depth fridgs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. My only complaint would be the fingerprint free door is very easy to scratch
I would recommend this to a friendVery sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge! Has a place to marinate meat can’t wait to try it
I would recommend this to a friend- Cons mentioned:Ice maker
Disappointed Best Buy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.** DO NOT PURCHASE THIS ITEM ** ** DO NOT COUNT ON GEEK SQUAD *** Purchased this Kitchenaid product and has been disappointment since the beginning. There is a service pointer out for multiple issues: no/slow ice, no cooling, ice build-up in evaporators, water leaking, noise from compressor, and no water dispensing. Geek Squad and their 3rd party technicians have been out to repair 5 times, and the same issue continues. I am currently without a fridge for 3 weeks and counting, not to mention the prior 4 times I had to deal without a fridge. Note, I have kids and cannot keep any milk/food for them. The fridge is a LEMON and Geek Squad continues to replace different parts, which is a way to say that the part has not been replaced more than 3 times. However, it is the same issue: I HAVE A FRIDGE WHICH IS NOT COOLING. I purchased the Geek Squad protection service for piece of mind that BEST BUY will not sell defective appliances, but apparently they do and do not care about replacing defective appliances. This has been a total let down and I will never recommend any purchased from Best Buy and definitely NOT recommend Geek Squad.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DisappointedBestBuyCustom, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Excellent Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, so many great compartments. Functional, easy access.
I would recommend this to a friend- Pros mentioned:Capacity, Design
Perfect size and accessibility.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the interior look and room. This is my first stainless appliance.
I would recommend this to a friend Kitchen Aid refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with the new refrigerator
I would recommend this to a friendMuch easier to see what's in the fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got tired of items being buried in the back of the fridge. This design let's us see everything!
I would recommend this to a friendLove our new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! We had the older model and love the improved interior space.
I would recommend this to a friendLooks very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the fridge doors close heavy and loud while the freezer pull outs are not very smooth when pulling out or sliding back
I would recommend this to a friendDO NOT BUY!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid is terrible to work with. Broke within months. Then you will wait months for backordered parts. KitchenAid doesn't care.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Excellent product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the functionality. Wood finishes really add a unique style feature.
I would recommend this to a friendDavid Caphton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and outstanding service Quality products at their prices
I would recommend this to a friendGreat fridge with perfectly design drawers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge that would fit into the counter design. This unit had the best features available on the market
I would recommend this to a friend