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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,266 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the design of this refrigerator, it is so elegant and looks amazing when you open the doors to the wood finish and led lights.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Poor model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have changed ice maker 2 times; frezzer made noise and quit, now the refrigerator makes noise and has quit. We have lost food both times, sick of this. Need to switch out, it is a lemon. Next step will be the attorney general. Had appt today they forgot miss work now it is on the 31 8 to 5 not acceptable. Food in ice chest.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Freddie, we thank you for your review and are sorry to hear of the concerns you're having with your KitchenAid® Refrigerator. We would like to look further into this for you. Please email us at [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    It makes a loud noise. Dissapointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after one year it started to make a loud noise. I didn't expect this very low quality for a 4K refrigerator. Don't waste your money and don't get fool

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Arash,thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please call us directly at 1(800) 422-1230. Or reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ice maker does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space on the fridge but ice maker sucks. Will not buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fridge for medium size kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge - soft close doors, soft lights, great storage - best fridge we ever have had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would say as the fingerprints on it and when I purchased it they didnt have the print shield one. But other than that it is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    priced good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went for Kitchen aid at recommendation of appliance repair people but we still had to have them out. Space not designed good so cramped on space. Bad for beverages. Service referred to third party which were horrific! Finally Best buy agreed to swap out for replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fridge Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge June 12, 2021. August 8 2021 (about 7 weeks later) it stop freezing. Worst product ever. Before I had an LG. After 10 years never a problem!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey LJRJ, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for our large family. Lots of room also very sharp looking

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in the kitchen. Delivery was spot on, guy were very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a whole set of kitchen aide appliances. two have failed within a year. The fridge intake vent freezes every couple of months. Techs have no idea why. Oh and whirlpool/kitchen aide won’t let geek squad or any techs work on the devices. Only their own techs.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Toro, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (Toro), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous French door stainless steel refrigerator is beautiful inside and out

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigirator for a small family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is divine, it keeps the food fresh and organized. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this refrigerator! It's so easy to see what is in it and easily access everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great look in our kitchen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great look in our kitchen It goes well with the white cabinets and dark wood floor

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be bought this fridge after looking at it and deciding we wanted a Kitchen Aide. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Can’t wait to hook it up! Still in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features. Lots of storage. Logistically well arranged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch Cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really satisfied this refrigerator ranks up to the higher end brands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the finish and quality on this! It filter perfectly in our kitchen.

    I would recommend this to a friend