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Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,272 reviews
  • Rated 5 out of 5 stars

    Beautiful refrigerator, quiet, well organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially like how quiet this refrigerator is. The handles are so easy to keep clean. The shelves and bins make it easy to organize every thing. Having see through bins also helps in identifying what you are looking for. I especially like being able to open just one door at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid 23.8 Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and stylish product. It works well and is made in the USA.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Frig Ever !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Kitchenaid frig !!! I have no complaints, love everything about it. I looked at every brand and this was the only one I liked and that fit our space with the options I wanted. Highly recommend it !!! I had a 26 year old Kitchenaid that this one replaced that was still running fine, only the ice maker had quit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Look is deceiving

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge disappointment. Looks beautiful, but the inside quality is like cheap plastic. Shelves not adjustable milk cartons or any containers that high do not fit. Freezer - ice cream soft when set on zero, needs to be -5 or colder. Freezer door heavy, does not slide in normal-like unless pushed hard, or will stay ajar and melt contents.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was a major upgrade from the standard rental-grade fridge we had in our house. I love the easily adjustable shelves, the enclosed butter area, and the temperature variable drawer. The lighting inside really elevates the overall look.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    You only have 15 days to return even if defective!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BE AWARE - If this or any Kitchenaid product is defective you must notify within 15 days of purchase or it is not returnable to Best Buy or Kitchenaid, regardless of the problem. Our kitchen wasn't finished but we wanted to be ready when it was so the appliances were not installed for about 24 days after we received them. This refrigerator started leaking water and had thick ice under bottom drawer within days after installation. Called inside and was scheduled a service call date. In the mean time (fathers day weekend) the freezer and fridge stopped working thawing all the food and required using our basement unit to save what wwe could. The issue was a plug in the drain hose the factory left in. I wish I could say that solved all the issues. Long story short we are now working on service #4. I have pleaded with Kitchenaid to replace the unit, the product review team says NO they have the right to enforce the 1 yr warranty and continue to try and fix it. As the freezer just randomly thaws out (also all the ice melts in the door and floods the fridge). We have lost too much food already. I have tried to be understanding but my patience is worn out.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Thoughtful design- love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fresh food space in this fridge! The layout allows you to see everything at a glance and it is well lit. Although the ice maker on the door does not put out the high volume that my Jenn Air did, we have not run out with some heavy ice users in the house. Have read about problems with this model, after I ordered it, but hoping it is a keeper because the interior design is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    KitchenAid WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice features and quality, nothing but the best from Kitchenaid

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge scratch and dent. Couldn’t even tell where the damage was. Amazing fridge, we picked it because it was the one fridge that had solid door inserts, not just plastic inserts- tired of those breaking after a year on our last couple fridges. The only thing I would ding is the noise of the ice maker on occasion, but this is one solid fridge. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look it’s sleek. The wood finishes on the inside are beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. It fits my space very perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful design with great features and space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for two months now and am very happy with it. For a counter depth refrigerator it has plenty of space, and the freezer is more than adequate. The ice maker has proven more than adequate for our needs. Feels solidly built, but only time will tell how reliable it will be. If you are looking for a counter depth refrigerator, I highly recommend this KitchenAid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful inside and out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator as it replaced a Sears model whose warranty is worthless--2 1/2 weeks just to get an appointment and 3 weeks to fix so I was without a fridge :-((( American made, quiet and even the delivery men said it was beautiful inside as they hadn't seen this model. Has everything you could want but the ice cubes are a bit small. Best of all......does NOT show fingerprints ;-))))!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid has made a very nice refrigerator. The only problem I had was the quality of the refrigerator. The first refrigerator the installers plugged in turned on but after 24 hours the refrigerator did not get cold. So I returned that refrigerator. Best Buy was great with the return and had a new refrigerator out to me in 3 days. The new refrigerator works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful, plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a ton of room. It is beautiful in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator/Freezer. The layout of the compartments make organization easy with plenty of room for shelf items. They are easy to access and the items can be viewed without having to open each compartment. The exterior color and inside lighting are what I would expect to see in a high end home, however it looks awesome in my middle class setting. I am very pleased with our purchase decision.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very sleek!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So much room! Love the handles and wood like Interior

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of this fridge is GORGEOUS! I love keeping my new fridge clean and super organized. It's such a beauty! So far it's been an absolute hit in my house. I get many compliments from guests. I have had this fridge installed for about a month and haven't had any issues. Also, it makes great ice! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice looking unit, but don't pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works fine, not worth the money, for the features it comes with. This unit should be half the price, looks nice though. Don't pay full price just buy an open box one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Desgn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had our refrigerator for a few weeks, I love the efficient use of space, the sleek look, and the smaller ice cubes. Even though it’s counter depth, the storage options fit all my needs. Hoping it will be a work horse for the next many years.

    I would recommend this to a friend