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Customer Ratings & Reviews

Your price for this item is $3,198.00
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1269 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,269 reviews
  • Rated 4 out of 5 stars

    Love the space of the fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is small and the freezer is small. The space in the fridge is flexible which makes it nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged and after calling Best Buy twice to complain but could never get through to speak to anyone. Then called sales person Mr. Dormant and left message for him but never heard back. Also this product has poor design as you can’t open the right side drawer without both doors being open.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    beautiful to look at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the freezer due that it won't go above 5 degrees and makes the ice cream too hard. cannot be changed per kitchen aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top shelf appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a top of the line appliance, and very useful interior design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and is good for our family of five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right refrig for the right kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy kitchen aid was perfect. They did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the packaging the fridge did NOT even work. No Freezer, No Ice, NO cooling whatsoever. Complete defect of a fridge.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Spacious in side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious modern clean lines, love the door dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this product. Excellent refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice Maker Broke Twice in the First Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and has great space for food storage. The issue is with the ice maker and water on the door. The door with the ice maker and water had to be replaced within months of getting it. After 4-5 months of the replacement the ice maker broke again. If you buy it, get the extended warranty. You will need it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Dear NJBuyer: Thank you for contacting KitchenAid regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your name, address, phone number along with your User ID NJBuyer, and the date of purchase emailed to us at [email protected] . KitchenAidBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great counter depth fridge! Very elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye catching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an eye catcher. I've only had it for a couple weeks but it's a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator I have ever own but the price will hurt your budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My KitchenAid Counter-Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new KitchenAid Counter-Depth Refrigerator. When I open the doors, I can see everything clearly! I see what is in the vegetable drawer, meat drawer, cheese drawer. It is fantastic. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest fridge I’ve ever had. Makes me want to use it all the time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One to avoid, not well made at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very unreliable for us, and has required service several times for various things. I wouldn’t buy this if I could do it over again, We are replacing it with one from another brand less than four years after buying it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey DecaturDad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily got scratched, the drawers are very uncomfortable to take out. The drawers are also unaligned from production and Best Buy couldn’t do anything except give a credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fancy stores more food than I thought Best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy for this product, looks great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and easy to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every space is used, lots of room and shelves in the doors

    I would recommend this to a friend