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Customer reviews

Rating 3.9 out of 5 stars with 1272 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,272 reviews
  • Rated 5 out of 5 stars

    Excellent great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fancy stores more food than I thought Best choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy for this product, looks great also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One to avoid, not well made at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very unreliable for us, and has required service several times for various things. I wouldn’t buy this if I could do it over again, We are replacing it with one from another brand less than four years after buying it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey DecaturDad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the layout of the interior and the finish on the door I've never had a frig that keeps ice cream harder

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was wonderful & very helpful We love our new refridgerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and easy to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every space is used, lots of room and shelves in the doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My KitchenAid Counter-Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new KitchenAid Counter-Depth Refrigerator. When I open the doors, I can see everything clearly! I see what is in the vegetable drawer, meat drawer, cheese drawer. It is fantastic. Could not be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily got scratched, the drawers are very uncomfortable to take out. The drawers are also unaligned from production and Best Buy couldn’t do anything except give a credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised as to the amount of room it has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is great. I’m glad I chose the counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Expensive but very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line fridge..love interior design and LED lighting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the black stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love, only negative would be the limited space for taller items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Step above!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this refrigerator!! Beautiful inside and out. Great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem after problem and it all starts right after your year warranty. At this price point there should be no issues. I am so dissapointed and frustrated with this purchase. First the ice maker goes out then a shelf breaks and now the water dispenser wont work. Only two people using it on a regular basis. Save yourself the money and headache!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Emily, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Buy for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old side by side KitchenAid refrig was 16 yrs old and still working, but wanted new one. New KitchenAid french refrig seems like another best buy - great technologies, working great, looks great! Completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful refrigerator! Love the interior lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful interior. Love the lighting and shelves. Happy it’s a counter depth and just right for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge elsewhere and waited 3 months without ever receiving it. We went to Best Buy and had our fridge within a week. The first one was damaged and they replaced it in less than a week. We really do like the fridge and it meets all our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge we’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is top of the line fridge. Best fridge we’ve owned!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an open box refrigerator and we absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a replacement for the 10 year old Kitchenaid fridge that lost its compressor. Tried to match the remain stove/DW/& microwave. Certainly attractive and nicely detailed. So far, quite happy

    I would recommend this to a friend