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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1268 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,268 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Nicest refrigerator I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well thought out design, a place for everything. So spacious, i like the freezer on the bottom, puts the refrigerator space at eye level. Very pricey, hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second refrig, it is perfect in all departments

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Gorgeous inside and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig that has a premium look but a premium price as well. It’s very quiet when running. The cubes are about as small as sugar cubes so crushed isn’t necessary. Only complaint is the water placement is too close to the front door which can lead to drips down the front.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Beauty and substance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out. Functional, innovative and good capacity, but who couldn’t use a little more room in the fridge? Wish the shelves had a little more adjustment capability, but other than that, it is a great fit for my family and kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is absolutely gorgeous. It has all the bells and whistles. .pull out tray, bins for convenience and functionality. Easy water & ice dispenser, stainless look on the inside. Freezer has a large capacity, easy to find items. It's a must have.. and counter depth for that custom built-in look. Love it! And the delivery guys were fantastic. They carried it up a steep driveway, then up two flights of stairs! They unpacked it & assembled it carefully, showed me the features and wiped their prints off of it! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great fridge, looks great too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge, excellent use of space and versatility for a counter depth. It also looks great :)

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Sometimes loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the motor kicks in and it can get a little loud. The left side door close is a little loud and jarring. Love the ice and other features. Inside is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    A nice up to date refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator very much. It has many good features. However, the icemaker broke down at the 11 month point. It cannot be fixed. The entire door on the side where the icemaker is must be replaced. The repair man said 30 out of 40 appliances that he fixes every week are less than one year old and that the replacement parts are better than the originals. Thank goodness this broke down before one years time, however, KitchenAid has a good limited warranty for up to 10 years. One of the few.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchenaid fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Kitchenaid appliances are made very cheap, everything is now low grade, the doors, drawers are all made of thin metal and feel very flimsy. The doors on this model were too thick and sticking out too much even though it’s called a counter depth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. The refrigerator is quite nice with flexible shelving, convenient and easy. Lots of storage , doors are sturdy with ample storages space. However two minor problems. 1. The right bottom fruit bin does not close all the way when using the auto close feature. appears the right side of the bin doesn’t completely close. 2. The lighting in the freezer draw is wholly inadequate. Barely see what’s in there at night. Needs another light fixture not just one that can display the entirety of the freezer. Or higher amp light bulb. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is a beautiful fridge, there are twoa few things I do not like about it. The first one is that it only has ONE light bulb in the freezer, so the freezer doesn't have much light, if at all, which brings me to my second complaint - the placement of the bulb. The bulb is in a place where items in the freezer block the light, so if you have a full freezer there is no light. The third complaint is the space of the freezer. The freezer is not as deep as it appears when empty. Had I known of these issues, I would have reconsidered the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is what is advertised!!! Super look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights on inside. Great shelf space. Doors open wide to fit large platters in surprise pull out container if you want to marinate meats. Freezer give a lot of space Easy to pull drawer open even when full of frozen items.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Beautiful fridge inside and out!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The inside is platinum with a wood trim tray. Not your traditional white inside. Good size as well, not too big or too small. Could have used more space in bottom freezer, but still holds enough.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Counter Depth Fridge Out There

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the French door fridge we had because it quit working after 4 years. Found this one and really like it! Fingerprints are much less noticeable and easy to wipe off. Looks great and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good fridge but…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fridge. Love the wood accents and lighting. Bought as a basement fridge. Not liking that you cannot adjust the height of shelves though…..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the our new refrigerator and all the new features it provides us. Especially, the ice maker that makes little ice cubes. The look is amazing, it flows with everything we have in our kitchen. SPOT ON purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator! So much storage space and compartments. Clean and slick looking

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great refrigerator/sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Lots of room and great for the space I have in my kitchen!! The coating on the outside of my black fridge creates no smearing or water stains!! I only wish the ice maker was bigger!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Terrible design and layout

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor design. Portion of retractable shelf does not align with test of shelf when fully extended. The discharge port for water on door is way to close to door, leaving minimal clearance space. Add this to the fact that the water flow will continue for a second after cup is pulled away from dispenser, and water will almost always spill. The lighting and layout of the freezer section is terrible.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Issue with water service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, but water fill for icemaker is very noisy and cycles frequently. Will probably ask for service to ensure there are no issues with ice maker or water valve system.

    I would recommend this to a friend