Customer Ratings & Reviews

The refrigerator looks great The upgrade from our old fridge added a choice in ice dispenser of cubed or crushed ice. While I would have like the cubes a bit larger. It is still a nice option.

Product is good so far, but not even a month running and water and ice dispenser are not working. This is unacceptable for a HIGH price product. I will get in contact to warranty support.

This refrigerator has some pretty cool features. The refrigerator has plenty of space and compartments! I got the counter deep so the freezer is smaller but we like the look of counter deep best. The only con about this refrigerator is the ice maker doesn't make ice fast enough to keep up with us.

Very luxury looking inside and great functionality. Perfect size if you want to save space in the kitchen.

Sleek and beautiful. Shelves just a bit low in height for most juices and tall bottles. Beautiful inside. The wood grain trim is beautiful.

Lovely refrigerator however the bins are not up to the standard of this refrigerator and KitchenAid quality. I returned three bins and Recvd 3 replacement bins . 2 fit better and one still nothing changed so continues to not fit properly to seal. Also the water spicket on outside of door is designed in such a way that a pouring water into cup will cause dripping down refrig. No way to know that without using it. Yes I am a kitchen aid owner for many many years and live the product...but you need to know what isn’t good. Do u can correct it without me hounding your team to attend to the issues

Its the sexiest refrigerator ive ever encountered. Its truly a luxury expirience. Everything has a place. Still discovering new things i love about it. The drawer by far with the soft close is my favorite. It stores my bottled water perfectly.

We went to Best Buy looking to see what they had and this refrigerator was on clearance. We bought it on site as they stated it had a scratch on it. Then they delivered and installed it perfectly and then delivery people were so patient with my boyfriend as we tried to get the cutout just perfect. The salesman at Best Buy was amazing which caused us to go back and buy more from Best Buy since then, Overall Great purchase and the refrigerator itself has the most amazing lighting and ice cubes you have ever seen! Honestly its worth the buy for sure.

I was needing a counter depth fridge to fit my smaller kitchen and this fridge worked out the best for me. Also sleek design and great use of space.

VERY FRUSTRATING experience with this refrigerator. I will preface this with the fact that I absolutely love the layout of this unit. It is my pride and glory of the kitchen. I am a social media influencer and constantly hear about how beautiful and functional this refrigerator is for family-friendly meal prep and snacking. And it absolutely is. IF it worked properly. With that said--we invested in a very expensive refrigerator that has MAJOR issues with very unsatisfying resolutions thus far. From the start, the ice maker would never make more than one batch of ice at a time--no matter what we tried. Within 6 weeks of purchasing this unit, the back compartment froze up and it began making a loud buzzing sound and stopped cooling properly. It would bring the internal temperature to about 55 degrees only. We lost all of the food in our refrigerator and went through several rounds of lengthy wait-time phone calls, receipt transmissions and appointments. It took literally 3 MONTHS for the part to come in and the refrigerator to be fixed. I am a very patient person, but continued calls weekly grew more and more frustrating. Our hands were tied. No one could give us a better response. After repair (in excess of $700 but was covered by warranty), the refrigerator and ice machine then worked from October through May. Then the ice machine stopped producing...and now--THE SAME ISSUE is happening again within the refrigerator. We have exactly 20 days until the end of our 1 year warranty. All that can be done as per the customer service line is for a technician to again be sent out. We have again lost all the food, and I am very fearful for the longevity of such an expensive purchase. I should not spend $4000 on a refrigerator, only to have to buy a "back-up" one because of how unreliable it is. Take it from this person who never writes bad reviews and absolutely fell in love with this refrigerator....this one is way to "iffy" and may cause more heartache than it's worth.

5Star Refrigerator. Wood drawers, Nicest I’ve ever seen. Smooth pulls, easy close automatically

Great delivery and incredible appliance. It is replacing another Kitchen Aide refrigerator.

Very satisfied with French door style refrigerator.

Considering the price point, would expect slightly better levels of fit/finish (drawers should slide more smoothly, should latch down on their slides better). Looks good, interior looks nice.

Much smaller interior space than our other kitchen aid. So sad our last one did not last and that the ice maker issue was a problem. We loved our previous version.

I don’t know why people complain about this refrigerator making a lot of noise. Their bedroom must be really close to their kitchen. I love this refrigerator for its sleek look, soft close drawers, and the double fridge space filter. The only downside to this fridge might be that I wouldn’t consider it a “big family fridge”. It’s a little light on the cubic inches of storage but once you start using it you get to know what arrangements work best. I’d still buy it again just to smile when I open it, haha!

Beautiful inside and out. Delivery guy were very nice. When I first was looking at it I was thinking it would be start on the cubic footage but it has a nice affective use of space

beautiful refrigerator, great design and capacity.

Is a very nice fridge exactly what we were looking for, but it is to loud, that’s why I give it 4 stars.

I would have given this product 5 stars, but my husband and I bought it as an open box and didn’t notice a dent on one of the doors. However, it works great and we’re still happy with our purchase.