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Customer Ratings & Reviews

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Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,266 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful inside and out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! My original Kitchenaid was side by side. We decided to try the french door Kitchenaid and I really like it a lot! Also, look at the online photos! When you open the doors, some of the shelves are wood-its super classy looking!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very sleek!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So much room! Love the handles and wood like Interior

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, no room in the freezer at all and very, very expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite fridge to date. Solid construction and very spacious. Ice maker and water dispenser work so much better than my Samsung. Also, the lighting is very nice and encompassing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good and Bad, lol

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lots of room. The only down side is that I have so much freezer space, I spent $400 at Costco!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Finish

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the perfect finish. It compliments are kitchen so well. It is so roomy inside too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    Fantastic Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights on the inside and the design. The adjustable shelves are very convenient too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kitchen showcase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike other reviews; for 2 adults; the (small ) ice maker supplies enough ice and the cocktail cubes are just right. Plenty of storage space and looks beautiful. Only downside is we had to buy thermometers for fridge and for freezer to know the temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    quiet and Sharp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Excellent amount of space for a family that has lots of fresh produce.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer drawers could be easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only concern is that the upper drawer in the freezer is a littlw tight. Otherwise a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrige if you don't have a lot of room

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some funk noises I would not expect from a $4500 kitchen aide.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, upscale look!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a top end fridge without being a built-in. We recently updated our kitchen and although this was more than we wanted to spend, it delivered in quality, freezer on bottom and overall beauty to the kitchen. We received many compliments on the wooden self look on the inside. A neighbor recently made the same purchase because they liked ours so much!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator after seeing it in the store. It was everything I wanted and nothing I didn't. It's been 11 months and it's already failed and will no longer cool. Now I'm out most of 23.8 cubic feet of food and wondering how a product at this price point can also be of such low quality. Recommend you buy anything else and save yourself both time and money.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jess, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage area excellent Easy to see all items especially with the lights

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Beautiful refridg...Ice maker broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refridg.........Ice maker broke after 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Counter Depth Kitchen Aid refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge love the inside. No regrets going with kitchen aid

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, only thing I didn't like is that it's noisy when compressor is on.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great refrigerator icemaker sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the refrigerator but the icemaker SUCK only makes enough ice for one person a day….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchase of this refrigerator I was hesitant. But after Terry the salesman explained the features we were sold. So far this refrigerator has come through for us on our specific needs. It was a perfect fit and all the options inside are great. Could not have asked for a better refrigerator. Recommend to all who want a great kitchen aide me

    I would recommend this to a friend