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Customer Ratings & Reviews

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Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,266 reviews
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the largest counter depth 37" refrigerator on the market. The door water ice works freat and even gives an ootion for measuring the water amount dispensed . The lighting inside is great abd everything seens to be thought out to be very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ABSOLUTELY BEAUTIFUL…Best Purchase Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator!!! Best purchase I have ever made. The overall quality is above my expectations. The craftsmanship is beautiful inside and out. I’ve never been more excited to open my refrigerator and love the inside so much. ABSOLUTELY BEAUTIFUL!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible fridge perfect in its operation, beautiful design and great cost benefit, I bought open box, with almost no damage. Perfect delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Need more room for a gallon of milk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more room for talk items. Love the gray and the wood.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for 3 months. It looks really nice and I thought it would be a great refrigerator based on the price. I sure was wrong. The inside isn't practical for larger items. The biggest problem...the ice maker worked for about a month and a half then suddenly stopped making ice. A service technician came out and said the ice maker needed to be replaced. Over a month later, the part arrived and the ice maker was replaced. It is still not working or making ice. Will be calling for a second repair visit.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello mjl15142, we sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    House wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for small family. I like this brand. Love inside color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it! Very beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of it and the fact that it is counter depth makes it perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Looking Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator. It just doesn't have as much interior space as our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge its interior its clean and performance to !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the features that frig offers. Generous room and easy glide drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator the design and storage is good. Selected Kitchen-aid over several othe brands.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Another winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaid never disappoints! Not only does this refrigerator look good, it is highly functional. Love the smaller ice cubes! The wood look inside is appealing!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product- don’t buy. It freezes eggs, ice cream is soft in freezer and door has a loud click.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Kitchenaid refrigerator is amazing!! The black stainless steel is a very nice look! If I ever decide to move my Kitchenaid Refrigerator is coming with us!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Great when it works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for just over 4 months and in that duration the ice maker has never consistently worked. About once every two to three uses, the part becomes jammed with a large clump of ice, which requires removing the bucket, dumping all the ice, clearing out the jam with a knife or other sharp object and returning. We’ve stopped using the ice entirely because it isn’t worth the effort.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello NRF1685, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Great Addition to a Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. It would be nice, however, if the ice dispenser put out more ice at one time than it does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why people complain about this refrigerator, is the best money can buy , the quality of this refrigerator is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for over a month. Quiet, organized and very functional. Like the better-sized ice cubes! No complaints on anything, and this follows a gourmet-brand refrigerator we used to have. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge all around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid always having top grade appliances. The function is great the look is what really caught my eye. There’s tons of space for food storage. My only thing is the freezer space is a little less than what I was hoping for. But that wasn’t enough to make me unhappy with my purchase by any means. Still love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these for our luxury builds. They are good, solid units. Very attractive design and very functional. Highly recommend.

    I would recommend this to a friend