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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,266 reviews
  • Rated 2 out of 5 stars

    Don’t Be Distracted by the Woodgrain and Trim

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved the look of the refrigerator. Upon closer inspection, the quality was subpar and not what I would expect from the name Kitcheaid. The drawers and tracks were flimsy and didn’t seal. The materials used were cheap, including the drip tray on the exterior of door that was warped. Ultimately, I returned it and opted for a competitor’s product in the same price range at $4599.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! It’s very quiet. The interior looks really nice. The print shield coating really does a great job at stopping finger prints and easily cleans up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator and at Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and found this to be an outstanding buy. I love the French doors and the cooling is top notch. I would not hesitate to buy this if you're on the fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Very large fir counter depth. Loads of storage options and keeps food very fresh. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    no ice for you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it but the ice maker keeps freezing and will not work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and best quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and highly recommend. Even though the price is on higher side but worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far. Definitely on the pricier side. Love the ice cubes it makes. Just wish it had a big ice container.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Rolls Royce of refrigerators.. beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid out, excellent access to filters and draws. excellent lighting inside and controls are hidden on the inside edge of the door so no gimmicky lights numbers to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works great ! I would recommend this unit to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's the customer service?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have gotten five stars but it came scratched and a piece inside is broken and I'm still waiting on customer service to contact me. I spoke with someone the days of delivery who said customer relations would reach out and they haven't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. There is plenty of space even though it's counter depth.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had to return this beautiful item because its motor was loud enough to hear in the entire living room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mahmud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Inside of the fridge is gorgeous. Price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenmore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever , it’s expensive but worth every dollar . Buy it and u will be amazed with the built quality and all the features comes with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We are Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator and great experience at the Greenville Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad fridge not recomended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad fridge i bought 1 and it had bad compressor and it toke them to come check it about 20 days and all my food went bad

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KitchenAid 23.8 french door counter depth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for 6 months and have been very pleased. Coming from a side by side, it is nice to have the room in refrigerator to put large dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FOR EVERY HOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for our home! Tons of storage, drink cooler is an awesome feature, and energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is aesthetically pleasing! Love just opening up the frig and looking at it! I have had the product for 3 weeks and no issues. Recommend Kitchenaid in general and this frig for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out. Enhances my kitchen design..

    I would recommend this to a friend