Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line Fridge. Sleek look that accents the newly remodeled kitchen.
I would recommend this to a friend - Cons mentioned:Noise level
Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this fridge got a good review, it is beautiful inside and out. Looks very classy. The BIGGEST and I tell you the BIGGEST mess up that the manufacture did was to not check the level of noise. I mean it's so loud you can hear it from my bedroom. People would come over and ask what is that noise? yes, it's the fridge. Cheaper models don't even make that noise. I wonder why they don't fix this issue? Trust me do not buy this model. We returned it twice.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Pros mentioned:Overall performance
KitchenAid (model KDTE204KPS)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The KitchenAid (model KDTE204KPS) is more than what we expected. Love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge a couple years ago. Went ahead and purchased a second fridge. Kitchenaid quality.
I would recommend this to a friend Really like this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great and the install team did an excellent job. I gave this 4 stars because the cooling fan was really loud for a while.
I would recommend this to a friendKitchenAid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator that I have ever owned. High end quality with lots of cool features.
I would recommend this to a friend- Cons mentioned:Ice maker
Nice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, runs nice, only downside is the ice maker can't keep up with our consumption.
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful. Not a ton of space but the layout makes it work nicely.
No, I would not recommend this to a friend - Pros mentioned:Design
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a world of overly 'connected' coolers, this one brings a little elegance. ITS AWESOME!
I would recommend this to a friend - Pros mentioned:Design
Love Our Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and sleek fridge design! Definitely fits well in my dream contemporary kitchen!!
I would recommend this to a friend Gorgeous high quality fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge especially the upper part. Lots of space and well portioned. The freezer feels quite small.
I would recommend this to a friendQuality Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Supply chain problems kept us from ordering this for months but it was worth the wait. The quality of the components makes the higher price worth it. Note to anyone buying this - it takes about 24 hours for the fridge and freezer to fully get to the temperature (including making ice).
I would recommend this to a friendStopped working in less than 2 years
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it’s beautiful and I loved it for a year and a half. But now it stopped cooling. Fridge is under warranty but I have to go through Best Buy’s appointed third party technician which has been awful to deal with and has Yelp reviews describing them as “absolutely horrible”, “bad experience”, “LIARS”, and worse. Looks like my timeline will be ~2 months without a fridge in the middle of summer. If I find my own technician it will void the warranty. I just want a fridge that works. Stay far away from this one.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Dontlikemykitchenaid, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Beautiful inside and out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new Kitchenaid fridge! It keeps everything super cold and there is tons of space inside.
I would recommend this to a friend- Pros mentioned:Design
The refrigerator we have been waiting for.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, the refrigerator we have been waiting for.
I would recommend this to a friend - Pros mentioned:Overall performance
Love our KitchenAid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our KitchenAid, looks great in our newly remodeled kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, very high end for a great price.
I would recommend this to a friend Rusts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator less than 2 years ago. Noticed rust spots within 7 months. I've only ever cleaned with KitchenAid recommended cleaner. I purchased the Geek Squad warranty - it was very easy to get someone to come over and check out the damage; however I was told the additional warranty does not cover rust. Now I have a $4k fridge with rust spots, which is a great compliment to a $60k kitchen remodel. Would have expected better from Kitchen Aid and Best Buy. Otherwise, works fine.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .RustyFridge, thank you for your review. We apologize for your dissatisfaction. The terms and conditions of your contract are controlled by Geek Squad, your Extended Service Plan Administrator. If you have any concerns related to your coverage, you would need to escalate your concerns through them. We apologize for the inconvenience.
- Pros mentioned:Design
Beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. Worth the price I love it in my kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Great product so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridgerator has been great. We've only had it a short time but so far so good.
I would recommend this to a friend