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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,409.99

Customer reviews

Rating 3.9 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,266 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Best quality. And It’s matching the rest of my appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the fridge. Looks great has great room and look good doing it. Not the normal cooler

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great frige

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge on the market today. Hard to find in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t make noise like other refrigerators. Love the inside finish

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever, luxurious with lots of space for the perfect home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dream Kitchen Aid Refigerator great appliance. We had Kenmore appliances prior these are such major upgrade this one is the highlight. We had to have several delivered bought a new it came dead on arrival. As loyal custom er I continued to be a loyal customer and was patient with Best Buy. I love this product will continue to buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing and beautiful refrigerator inside and out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator Pretty roomy for counter depth refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly into space and has more space than we thought

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It’s beautiful. It got perfect and the install crew was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. A little expensive but that the name. Very sturdy.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker Won't Make Ice-Keeps Freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Maker quit working and Best Buy won't honor the warranty they committed to at point of purchase. Have had the refrigerator for less than a year (10 months) and the ice maker freezes up and quits making cubes. You might think that if you purchase from a reputable manufacturer and retailer that you will get good service. That would be wrong. Now that I am having problems with the product, they keep giving me phone numbers and I cannot even get a hold of a live person for assistance. Waiting on the manufacturer warranty service. Will see how that goes.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello BBNOMORE, thank you for your review. We sincerely apologize for the concerns with your KitchenAid® Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love me kitchen aid refrigerator it has so much space and great functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Won’t go wrong with kitchen aid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean look and classy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for the right refrigerator to complete the remodel, this one is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice one for counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is gallon pockets in the door. I can easily put in 2(number) gallon milk jugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this store. you can trust what BBY provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fridge of my dreams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pandemic delayed production of many appliances in recent months. When I learned that Best Buy had in stock the model I wanted, I bought it immediately for delivery in four days. All went well and Mike in the Cary Best Buy was so kind and helpful. I will think of Best Buy next time I need anything electronic - including appliances. Well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost 6 months since I had this refrigerator and I am still in love with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the space of the fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is small and the freezer is small. The space in the fridge is flexible which makes it nice

    I would recommend this to a friend