Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
top shelf appliance
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a top of the line appliance, and very useful interior design
I would recommend this to a friend beautiful to look at
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't like the freezer due that it won't go above 5 degrees and makes the ice cream too hard. cannot be changed per kitchen aid.
I would recommend this to a friend- Pros mentioned:Overall performance
The right refrig for the right kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy kitchen aid was perfect. They did a great job.
I would recommend this to a friend - Pros mentioned:Design
Spacious in side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious modern clean lines, love the door dispenser.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great and is good for our family of five.
I would recommend this to a friend - Pros mentioned:Design
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great counter depth fridge! Very elegant.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with this product. Excellent refrigerator
I would recommend this to a friend - Pros mentioned:Capacity
Ice Maker Broke Twice in the First Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great and has great space for food storage. The issue is with the ice maker and water on the door. The door with the ice maker and water had to be replaced within months of getting it. After 4-5 months of the replacement the ice maker broke again. If you buy it, get the extended warranty. You will need it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Dear NJBuyer: Thank you for contacting KitchenAid regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your name, address, phone number along with your User ID NJBuyer, and the date of purchase emailed to us at [email protected] .
Love My KitchenAid Counter-Depth Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new KitchenAid Counter-Depth Refrigerator. When I open the doors, I can see everything clearly! I see what is in the vegetable drawer, meat drawer, cheese drawer. It is fantastic. Could not be happier.
I would recommend this to a friend- Pros mentioned:Overall performance
Eye catching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an eye catcher. I've only had it for a couple weeks but it's a keeper.
I would recommend this to a friend Low quality product and low quality service.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer stopped working after less than 4 months of use. 2 year geek squad plan is only actually usable after 1 year - so you're paying for 2 years and only able to use it for 1. Check your effective date, it's a bit of a scam.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily got scratched, the drawers are very uncomfortable to take out. The drawers are also unaligned from production and Best Buy couldn’t do anything except give a credit.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator I have ever own but the price will hurt your budget
I would recommend this to a friend One to avoid, not well made at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been very unreliable for us, and has required service several times for various things. I wouldn’t buy this if I could do it over again, We are replacing it with one from another brand less than four years after buying it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey DecaturDad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Overall performance
Most beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the nicest fridge I’ve ever had. Makes me want to use it all the time!
I would recommend this to a friend - Pros mentioned:Overall performance
Great and works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy for this product, looks great also.
I would recommend this to a friend Excellent great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fancy stores more food than I thought Best choice
I would recommend this to a friendKitchen Aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with are Kitchen Aid. The layout within, is very functional for us.
I would recommend this to a friend- Pros mentioned:Capacity
Sleek and easy to clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every space is used, lots of room and shelves in the doors
I would recommend this to a friend - Cons mentioned:Ice maker
Dont buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem after problem and it all starts right after your year warranty. At this price point there should be no issues. I am so dissapointed and frustrated with this purchase. First the ice maker goes out then a shelf breaks and now the water dispenser wont work. Only two people using it on a regular basis. Save yourself the money and headache!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Emily, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0