Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
LOVE this beautiful fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews, I was scared to order this fridge. We have not had any problems with fridge and delivery was great with no damage. Fridge came all wrapped in foam and plastic.
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for us. Great delivery. Quality product. Love it..
I would recommend this to a friendMajor Regrets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY! KITCHENAID/WHIRLPOOL SUPPORT IS AWFUL! We've had a our fridge since January and it completely stopped working in early August. It's now October and we've had little movement from them on getting it truly resolved. It's impossible to get anyone to help you and even though they give you a service number for your case, no one can reference it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Design
Well worth the added cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and well thought out for the space. I am having a party to welcome this terrific refrigerator to our home. Yep a welcome to my home party. That is how much I like it. The inside is very different with a serving tray, meat marinate dish that is oven and microwave safe. I placed thermometer's in both fridge and freezer. Temps are perfect. Very pleased with purchase.
I would recommend this to a friend Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge good price love the ice column and water
I would recommend this to a friendBeautiful interior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like a piece of furniture on the interior, well lit and nicely laid out
I would recommend this to a friendA great upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old kitchen aid refrigerator was showing its age, so my wife and I began our quest. The sales rep at the Oxnard store was extremely helpful. This refrigerator fit our needs perfectly. Very happy with the product and the sales staff.
I would recommend this to a friendKitchenaid. What more can I say!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We pitched this be cause it f the kitchenaid brand and it definitely stands up to that. My only issue is that it was delivered with a ding in the door and it is taking a very long time to get a replacement that has no dents
I would recommend this to a friendKitchen aid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it !! Awesome appliance !! Delivery and set up were great also.
I would recommend this to a friendWonderful Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great, works great and was a wonderful price.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge, best fridge I have ever had, and would recommend it to anyone
I would recommend this to a friendGreat refrigerator with lots of features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ice maker in door, good cold cuts drawer, convenient shelves
I would recommend this to a friendLove this New Model!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a counter depth refrigerator and I wanted to match my stove, microwave and dishwasher so all the handles would be the same. I looked at the older model and this newer model is so much better. The freezer drawers are solid and not wire, which I love. The inside part of the refrigerator has smokey color to the drawers and looks so much richer. I know it's more expensive than older model but worth it in the end. May look the same as old model, but once you look inside, so much nicer!!!
I would recommend this to a friend- Pros mentioned:Design
Be aware af the ice dispenser
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge the inside is very nice, the only thing I have only been using it for 3 month and I am starting to have issues with the ice dispenser it always gets stuck and I have to take it out clean and it have to do this every other day, as of right know I am going to have to call and see what can be done about it. Hopefully I won't have a hard time with this.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey cooktop, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Cons mentioned:Ice maker
Dissatisfied Buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this appliance for 2 months and the ice maker quit working. I am a "elite" totaltech member and I cannot get anyone to pick up the support line so that I can make an appointment for repair. Disgusted and dissatisfied.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Carla, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Size
Classic Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our 20+ year old Kitchen Aid Refrigerator with this new model when we renovated our kitchen. Love the wide double door refrigerator and the classic look inside with wood paneling and tray. Fit better than the old model which was a concern because we did not replace our solid oak built in cabinets. Everything works great. Freezer has plenty of space, more than I thought when looking in the store and the shelves work functionally better than I expected. Very pleased with the functionality, use, and the great look!
I would recommend this to a friend Dead fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge from Best Buy. The lights worked but the fridge would not get cold. Tech came to house said compressor and board was completely dead. Thanks Best Buy for selling me a lemon. What sucked most was I needed the fridge to work for my baby milk.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered and received the fridge from beta guy and it was exactly what we wanted. We have gotten so many compliments from our friends and family.
I would recommend this to a friend- Pros mentioned:Capacity, Design
Mc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, roomy and strong handed.Marinating station is a plus too.
I would recommend this to a friend - Cons mentioned:Ice maker
Looks aren't enough
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beautiful but we have had nothing but issues with the ice maker. The freezer is too small as well. I wouldn't buy it again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello LMA43, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.