Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Tremendous Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment we have made in an appliance. So glad we made this purchase.
I would recommend this to a friendKitchenaid fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my fridge within a week where other places told me in 8 months
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with great features. The purchasing process at Best Buy was excellent as was the delivery.
I would recommend this to a friend- Pros mentioned:Design
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Kitchenaid fridge. It is very sleek and clean looking. I love the storage space and the color is absolutely perfect with children.
I would recommend this to a friend great product!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this in a new construction home, and our client loves it !!!
I would recommend this to a friendFrig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Kitchenaid product. Like the French door style.
I would recommend this to a friendKitchen aid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is functional and easy to use.Great looks.
I would recommend this to a friendJohn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great! They dropped it off and installed it.
I would recommend this to a friendnice refridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice if the product was bigger configured to accommodate more larger bottles
I would recommend this to a friend- Pros mentioned:Overall performance
Mine didn’t work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one, delivery never showed up. Went to store, bought another one. It didn’t work. Brought it back. Bought a Frigidaire, it works great.
No, I would not recommend this to a friend WORSE REFRIGERATOR - BUYER BEWARE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator in September of 2018, took delivery on it 10/2/2018. Come home from vacation first week of July and it is not cooling - everything else works. Called kitchenaid and they sent someone out 5 days later - mind you we have at this point lost all food and a $10k medication that requires refrigeration. Service company comes out, determines it is the compressor inverter board (Last Tuesday) - couldn't get the part until yesterday (7/22) and installed today (7/23). Spoke to KitchenAid with my dissatisfaction and they would give us a $100 gift card for our troubles - which does nothing if you are out of a refrigerator. Determined today when they installed it that it is still not working. Everything else is however. Service technician suggests we try the circuit boards but doesnt believe that will fix it since everything else is working. Now we wait another 1-2 weeks for those parts to possibly not work. Instead of KitchenAid standing behind their product since we will be without a refrigerator for over a month, we have to continue to maintain service on an 8 month old refrigerator. WORST PRODUCT - DO NOT BUY, THEY ARE JUNK and their service department is just as bad.
No, I would not recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband recently bought a Mercedes. I told him this fridge is “my Mercedes”
I would recommend this to a friendMisleading color/finish information on bestbuy.com
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the refrigerator online via bestbuy.com. Both headline description and specifications list color / finish as stainless steel. Finish is actually finger print resistant stainless steel. I would not have purchased if I knew that was the finish. I alerted customer service and completed three previous surveys concerning the misleading information online. 4+ weeks later and online info has not been corrected.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran for 1 week fine then compressor quit. Waiting for Whirlpool to replace for a month now.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Dalehut,
Thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Matches dishwasher beautifully. Extra features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were fantastic. Very nice, knowledgeable and polite.
I would recommend this to a friendluv my new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my favorite fill is my favorite feature. pours out exactly 6 cups for my coffee!
I would recommend this to a friendBeautiful Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about a year ago, and it works like a dream! Pretty quiet with a good amount of space. They gray interior is really striking and I swear food lasts FOREVER in this thing!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was wonderful & very helpful We love our new refridgerator
I would recommend this to a friend- Cons mentioned:Noise level
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not regret buying this refrigerator. It is so beautiful and keeps my produce fresh for a very long time. The only downside is that it has a slight hum.
I would recommend this to a friend Love this refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator I bought so far! Look the drink door!
I would recommend this to a friend