Customer Ratings & Reviews
![In-Door-Ice® System adds interior room in the refrigerator
[Cubed Ice] [Crushed Ice] [Favorite Fill] [Measured Fill]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/46aa883b-713f-4c31-be4d-0d2521142068.png)
- Model:
- KRFC704FPS
- SKU:
- 5508007
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a nice amount of space in the top portion for a counter depth model. The freezer space is OK and the drawers on the top of the refrigerator do not seem as nice or smooth as those offered on other kitchenmaid models.
I would recommend this to a friendGreat Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Has all the bells and whistles you'll ever need from a refrigerator/freezer. Only complaint is after install doors weren't aligned properly. Had to do some research and able to adjust but still not totally aligned.
I would recommend this to a friend- Cons mentioned:Ice maker
Sad fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed after less than 30 days no ice or water functionality
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Anon, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Overall performance
Quality at its best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO happy with my Kitchenaid refrigerator. Every single thing is quality. Such a step up from most appliances. I love the wood trimmed shelf. This is worth every penny.
I would recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. The freezer has plenty of storage. Items in the refrigerator can be easily reached. Produce and meat drawers have plenty of room and keep items fresh.
I would recommend this to a friendAppears to be great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the equipment & haven't completed installation
I would recommend this to a friend- Pros mentioned:Overall performance
Stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice looking, but it stopped working after a month. The service crew out to our house said there have many problems with freezing around the fan which stops the refrigerator portion of the appliance from working (freezer still works). It took KitchenAid one week to send someone out and then another week for them to order parts. All in all, we've been without a working refrigerator for two weeks and hoping to get it repaired in the next few days. I would steer clear of this appliance until they improve the model.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Kitchenaid fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Spacious for being counter depth. It does run louder than I would expect but it doesn't bother me. My husband loves the small ice cubes too!!
I would recommend this to a friend Mr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have receive many compliments on this refrigerator, it's as beautiful as it is functional.
I would recommend this to a friendexcellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for the largest veggie drawer ever
I would recommend this to a friendLooks great but poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this product since it was delivered. The third repair person will be coming out this week.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a lot of usable space and it's easy to reach everything. The self-closing drawers are a nice touch.
I would recommend this to a friend- Pros mentioned:Lighting
Very cool looking Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has a built in air freshener and that the water filter is easy to install. I love the look of the fridge and the lights inside are awesome.
I would recommend this to a friend Do not buy this brand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken appliance. Arrived and needed 3 new mother boards. Have purchased 3 appliances from here that are Kitchen Aid and they have all 3 had issues.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Cons mentioned:Ice maker
Do not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already spent over $1,000 in repairs for the ice maker. This refrigerator is not crafted well.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello pounders, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Noise level
Noisy, poor shelve spacing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but very noisy for an expensive fridge.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Tech, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Ice maker
LOOKS CAN BE DECEIVING! BUYER BEWARE!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE!!! this looks so pretty, but looks can be deceiving. We have already had two problems with this refrigerator. Previously it was a problem with the ice maker. Now an issue with the fridge having power, but not cool at all. Seems like a condenser/motor issue. This refrigerator is only 3 years old and to pay this much money, that my husband and I busted our tails to earn is extremely upsetting. Yes, we paid for the geek squad service protection, and that's the most disappointing part of all this! Noone can come out for another week!! 9 days will have gone by before a tech can come out. This has caused me to throw out all of the food due to spoilage. We have bought quite a few appliances from BEST BUY, with this fridge being our most expensive purchase. WE WILL NEVER BUY AN APPLIANCE FROM THEM AGAIN, lesson learned.
No, I would not recommend this to a friend What a nightmare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator about a month ago and we had nothing but problems. I wasted numerous hours on the phone talking to Pacific Sales, Best Buy, Kitchen Aid and their repair people. It came with missing parts, uneven doors, a huge gap between the refrigerator and the freezer.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey neville, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Size
Highly Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator!! The counter depth gives me more room in my kitchen. My favorite part is the tiny ice cubes.
I would recommend this to a friend - Pros mentioned:Lighting
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the measured fill and interior lighting.
I would recommend this to a friend