Customer Ratings & Reviews
- Model:
- KDTM404KPS
- |
- SKU:
- 11619845
Customer reviews
Rating 4.5 out of 5 stars with 2011 reviews
(2,011 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Third rack is great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dishwasher. The third rack is awesome. Plenty of room for lots of glasses and coffee mugs on the top rack. This dishwasher runs very quietly.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic dishwasher. It has a lot of capacity with well designed 3 shelves
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Very Pleased!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with how quiet the dishwasher is and how much more it holds with the 3rd rack. Very pleased with our purchase.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great machine…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, cleans well, looks great, price is equal to the quality. Great purchase!!
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 1 out of 5 stars
NO SUPPORT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We waited over a month to get most of the items and spent a considerable amount of money. As a matter of fact, we are still awaiting a stove to complete the order. Prior to the order, we had an in home appointment to go over measurements for the appliances and other requirements for the job with an associate named Jade. Jade was very helpful and knowledgeable and seemed to genuinely care about customer service. Unfortunately, the customer service stopped there. Since Jade's involvement I have received nothing but frustration and am striking out with your customer care department, store, and Geek Squad to get any support. On delivery day, Friday,9-18-20, I was told that the microwave could not be installed since they had to run electrical. I explained to the man that it was part of the order and was discussed during the in-home consultation. Eventually he was able to confirm that part of the order. I'm thankful I held my ground or it would not have been done. Anyways, he installed the dishwasher and let it run when he left to go to the store and get the required electrical box etc... A short time later the dishwasher sounded and continued to sound three beeps and continued to repeat. When he returned we asked about the beeping and he said it was normal and that he performed a test. We told him we were relieved because we would hate to start the machine and leave the house in normal use and have it continue beeping non stop. Two days after the install, Sunday, 9-20-20, we were ready to use the dishwasher for the first time. We ran it and it stopped after 5 minutes and did not empty the water or disperse the soap and was making those same repeating three beeps, non stop. We tried a few more times and looked at the manual with no luck. The machine would run for 5 minutes and stop and start the beeping after every attempt. I contacted customer care and was told that the first available appointment would be nine (9) days later for a tech to come out to the house (9-29-20). I found this as unacceptable so I called customer care again and the store. I was basically told that I would be charged for a service call but receive 20% off. Each time I explained that it was a brand new purchase and did not work on the first try after install. One associate at the store level basically said it is "he said she said" and they would also need to charge me but with a 20% discount, or I could return it or call the manufacturer for service. I am beside myself as to remember how great everything was prior to the purchase and how lousy the service has been after the purchase. I believe it is either a faulty dishwasher or is missing a step not performed during the install. As a customer I am now contemplating a complete return of the whole order and to take my business elsewhere out of principle. I would completely understand paying a fee if I had the appliance for any length of time but it NEVER worked. Please contact me to arrange a timely appointment to get this looked at. I appreciate any assistance you can render, we have waited an awfully long time to get thee appliances and am extremely frustrated.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 50+ Total Wash Jets, 44 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Jak2ndid1, thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and works well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents to replace theirs that died over a year ago. Had them install it, which was smooth and the machine is very quiet and the dishes are coming out great. They are very happy with it.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Louder than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely cleans and dries well, but it’s louder than I would have expected considering the price. I had the first one I purchased replaced due to loud buzzing throughout the wash cycle along with a strange rubbing noise that sounded like a valve opening and closing. Replacement still has the loud buzz throughout the wash cycle and a sort of high pitched whistling noise that lasts about 30 seconds right before it drains.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. You can barely tell that its running. And does a great job cleaning.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Third rack
Rated 4 out of 5 stars
All good except...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have ran this dishwasher a few times since getting it a couple weeks ago and it washes everything just fine. Very clean front look with the controls bring on the top of the door. The smaller top/3rd rack which we didn’t have in our old washer is awesome for smaller bowls, ramekins, larger utensils, etc. I’d say the only negative on this thing is there’s quite a bit of water left over after the drying cycle. Not on the dishes, glasses, or silverware thankfully but on the interior walls and bottom. Maybe that’s normal on energy saving dishwashers these days? Not a big deal but I’ve found myself leaving the door cracked open after unloading everything so it can dry out.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 4 out of 5 stars
Very impressed with this dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is amazing and works fine. Very less noise and third rack helps us to store all small items and gets us more space to load in bottom 2 dishes Proscrub option is really cool
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrific machine. The extra shelf greatly increases the capacity and cleans dishes spectacularly.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Very quiet. Cleans dishes very well. Couldn’t be happier with the purchase
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Superb Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I absolutely love this dishwasher!! It washes so very well and is amazingly quiet!
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Mythoughts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haa been functioning really well. Quite. Has been cleaning dishes throughly
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great. Will take a little while to figure out best loading for new three drawers but like the extra drawer.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was between this an a bosh but hapoy i went with this is clean everything 100% and drys too no water on top of cups.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Love this so much we bought two of them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Gets dishes very clean and the third shelf is designed in a way that makes much more sense than some of the competitor brands. Lovely style and looks beautiful in our kitchen.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans everything so well! Absolutely love the third rack! Saving already since we can fit more in and are running the dishwasher less often!
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 4 out of 5 stars
Great unit-1 drawback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet unit. Lots of soace with 3rd rack. Drwback is the heated dry isnt as powerul as i thought it would be. Most dishes are still wet.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Does the job, quietly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans well! Can't ask for more than that. Normal cycle seems to take a little longer than I was used to, but it cleans well.
This review is from KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel
I would recommend this to a friend





































