Customer Ratings & Reviews

I love my new Kitchenaid dishwasher. It’s quiet and does a great job cleaning the dishes.

We had to replace our previous KitchenAid with the same newer model and love it. Hopefully it won't begin leaking like the previous one.

I have not installed this unit as of yet, but I have purchased several kitchen aid products and have been satisfied with all. This black stainless steel unit has been so very difficult to get but Best Buy came through!!!!

It lasted us for 12 months exactly even though supposedly it’s on the higher end. The problem is when Best Buy sells it. They say hey pay a yearly subscription called total support and you get charged every year. That way you’re protected for 24 months is included service and parts, but just realize for them to come to your home you have to pay at least $100 so anybody buying any type of appliances needs to realize that in 12 months you’re gonna have to pay another hundred dollars

We were surprised with how many dishes fit in the dishwasher. We're happy all around. This is the best dishwasher we've ever owned.

Excellent experience. The salesperson spent time answering the many, many questions I had about several appliances. Knowing I only planned to purchase 1 that day and more later. Full technical support and warranty at an excellent price.

THIS DISHWASHER WORKS AND WORKS WELL. I had a Whirlpool that wouldn't turn on and a Bosch that didn't dry. THIS WORKS WELL, CLEAN DISHES AND DRY no issues, I would recommend it.

Great product for the money very much pleased with my order

We bought this dishwasher because we wanted a quiet device, and have had good experiences with the KitchenAid brand. Unfortunately, we can't recommend this dishwasher to anyone - it looks good, cleans okay, and the internal design is efficient. BUT it makes loud, weird moaning and gasping noises, like a dying animal, which can be heard from two rooms away! The noises are very distracting and we can't run this dishwasher if we have guests in the house because they all comment about the noises. At first we thought we got a lemon device, so we asked Best Buy to replace it. Kudos to Best Buy, they swapped it out for a new identical model within one week. However, the newly installed dishwasher also has the same exact loud noises, so we know this is just a poor design from the manufacturer. Very disappointed in KitchenAid.

I purchased this Kitchenaid dishwasher 5/2024 and 10/2025 am deciding if I should scrap my $1,000 purchase & buy a different d/w OR pay $670 because the motor And pump need replaced. Frustrating & ridiculous! Plus, 2.5 hrs for one cycle.

Good dishwasher but dishes still come out with film. Last 2 kitchen aids have had same issue with leaving film on glassware. Disappointed the It’s not as good as an older model that we previously owned.

This items main circuit board went out after 1 month of use. We purchased the geek squad coverage, which does nothing until the manufacturer ends. Manufacturer came out 7/15 and said it wasn’t working, I said I know that’s why I called you. Aug 6 they would let us know if the parts available. Parts still not available 8/15 and now they are saying we have to wait three weeks to see if the part comes in, before they can offer us any other options. I will say, the month it worked it was great!

Nice upgrade, from our 20 year old kitchenAid dishwasher!

Kitchen Aid dishwasher was installed by best buy 's professional installers and it was a good service experience. Best Buy sales folks were also great to understand my requirements and deliver them.

My third Kitchen Aid dishwasher! Quiet, efficient, and sleek!

Purchasing online was easy. Setting up delivery and installation was a nightmare. In the end the product performs beautifully.

Great installation service. Excellent machine. Works very well and love the numerous settings and adjustable shelves.

New kitchen aid dishwasher installed. Great job and dishwasher works great ! Very happy with results!

Having total tech was helpful with having Best Buy choose the best company ( reliant installations) to install all my appliances. They were professional fast and knowledgeable in all aspects

machine is great ,sub contractors with Geek Squad must be vetted a little better