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Customer Ratings & Reviews

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$929.99
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Comp. Value: $1,304.99

Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the quiet operation, excellent cleaning performance, and useful third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its large capacity, ease of use, and sleek design. Some customers have noted long cycle times and concerns about the product's reliability. A few customers mentioned challenges with installation, the control panel, and the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 820 reviews
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best model++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eexcellnt dishwasher I really recommend this brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away from KitchenAid during covid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher motor went out now the dishwasher doesn't work the stainless steel had rust on it and they blame everything on covid KitchenAid is a horrible brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is horrible. It has had alarms and errors blinking twice now. Best Buy is refusing to return it do not buy this dishwasher

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Love, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    KitchenAid Hits A Home Run!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher. Significantly more room (better layout) than the Bosch it replaced and the flexibility inside is even better than my 20 year old KitchenAid I left when we moved. I read a lot of reviews before going to see one in person. The long wash/dry cycle is because of our DOE friends as all of the current dishwashers are like that. I have always prerinsed dishes before loading in a dishwasher and so I typically run the express wash cycle along with the prodry (you have wash options and dry options to choose from - make sure you chose a dry cycle or you will have wet dishes!). I learned long ago to leave the door shut for about an hour leaving the residual heat to finish drying dishes and continue to do that with this dishwasher. Removing the bottom level first keeps any water from rimmed coffee mugs from falling on dry dishes. The options for washing and drying in this dishwasher give great flexibility and since I run my gold rimmed china in the dishwasher, that is important to me! There are four stemware holders to keep wine glasses safe that are easy to use. We have stemless glasses which fit beautifully on the very top rack along with little things like small bowls, measuring cups, coffee mugs, etc. This frees up the other two racks so that I can fit everything in and room for more. The Bosch filled up in a couple of days with plenty of dishes left to either hand wash or wait for the next load. Not so with this KitchenAid. We have had this installed for two weeks and hope it lasts at least as long as our last one. BTW, the ProWash and ProDry cycle combo does take awhile, but the dishes came out clean and dry. Very quiet with just enough volume in the kitchen to know that it is going. It has logical placements for kitchenware. I removed one of the silverware covers [slides off], filling one side as designed and the other for oversize silverware/serving utensils. It is easy to accidentally hit the wash/dry buttons, but that was true of the old Bosch that had buttons in front. Don't worry about that for if you don't shut the door within four seconds, everything cancels anyway - or push the cancel button and be done with it. Racks glide SO smoothly and it is thrifty in how much soap and rinse aid it takes. The front right that changes colors as it goes through cycles, so you can see across the room at a glance what it is doing. It is gorgeous and I love the handlebar for dishtowels. The only thing that would make it better is going back to the old fast cycle times of old, but I don't think we will see that anytime soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box that was that said all was working and it was leaking water. Had to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Horrible Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience! First dishwaher shows up damaged and cant install. Next 14 appointments scheduled and still not installed! Hopefully we can have an operating dishwasher by 12/28/22

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey RandyM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Picture misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not even look like the picture- more of a grey

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work stops i. Middle of cycle with f9error

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Donaldduck, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three attempts they finally got it installed

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Kamp, thank you for your review. We sincerely apologize for the concerns with your appliance. If you have concerns after the installation, please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We will be happy to provide further assistance. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Spend the extra money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but WOW, spend the extra money on this, you will not regret it... It is so quiet, you wonder if it is actually running. Its efficient, and you can fit quite a bit of dirty dishes with that third rack.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it cleans. Did a great job. The noise level is nonexistent. The ability to adjust the shelves is wonderful. A great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Kitchen aid dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans and dries great and quiet. easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A excellent replacement.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another more expensive machine that was very disappointing. This dishwasher reminds me of the quality of the Kitchen Aid of old. It is quiet, does an excellent job and drys well. Even the door hinges show quality…Kudos.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Real good cleaning, spacious and super quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer was really professional in workmanship and friendly, it’s worth spending few $$$ more on this dishwasher. It’s extremely quiet, 3rd rack is best and well designed compared with other models and brands. Cleaning experience is best so far, replaced GE profile appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Grat Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I had a previous model 22 years, $300 to repair so thought about new one. Excellent Dishwasher, huge capacity, Dishes cone out clean and dry. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Good dishwasher but breaks down too often

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes very well Very quiet wash. However, the washer dies too often. The first time it stopped working was 11 months after purchase. Luckily it was under 1 year warranty and was fixed by kitchenaid. The entire motor unit underneath needed to be replaced by the technician. Now just 20 months after that was fixed it died again with the same symptoms. Very dissapointing since this cost about 3 times as a basic washer, which I had before and lasted 2 times longer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Never thought I’d be in love with a dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes! This thing is awesome. It cleans and dries the dishes so well. It’s ergonomic as heck. Love that I can adjust the middle rack up or down or even remove completely for taller items. It feels way more spacious than any other dishwasher I’ve used. My father has a really pricey GE that cost twice as much as this, and this dishwasher is all around better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Quiet Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and dries well. Quiet. Awesome third rack. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ehhhh not that good at least for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this model because of their 3rd rack design and noise level. The installation was very smooth and on time. Actually the crew were awesome. After the 4th wash, the machine started making a constant buzzing noise. So I called Best Buy and they offered to replace since it was under 30 days. I received the second one and after the 2nd wash it started to making a weird clicking sound from the top. This unit was not quite at all. Also this one was not washing the dishes properly. I tried several times with different settings but same issue (noise and not cleaning) so I ordered a different brand now not KitchenAid and waiting for the 3rd installation in less than a month.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand