Customer Ratings & Reviews

Purchased this fridge to go with the appliances in our new home and couldn't be happier. Easy to use controls and quiet. Does everything we need it to and looks great.

Fridge came with sticking freezer drawer which was resolved by the knowledgeable delivery staff. Fridge is amazing with the only exception in the ice machine which seems to really like throwing ice around rather than in the glass.

Very attractive refrigerator and great idea with 5 drawers but many issues with ice maker. Repair people have been out to our home 6 times since last July due to leaking and ice maker replacement. In fact they will be coming today on July 4

Quiet, good looking with great amenities. The lighting is terrific and more space than we anticipated. A little pricey but worth it!

This is a really good looking fridge and it works really well. Great interior colour and good lighting on the racks. Spacious and easy to access. Really happy with it....

So the unit does not appear to be worth the price tag. I've had issues with cracks in drawers and icing on freezer drawer. But the split drawers are sweet and it's massive, so at least it's got that.

Great five door design. The two self closing drawers are a really nice feature. Plenty of room in the freezer and good layout in the refrigerator. Loving it!

The refrigerator itself is gorgeous. Unfortunately, I did not get the service that I should have received given the price point of the refrigerator. For example, I was not told that it’s way too big for the average kitchen, and upon receiving it I realize it does not actually fit. Granted it’s on me to check measurements but it no point of the sales person say hey lady this is industrial size.

I absolutely love this fridge. It's the perfect size with sufficient shelving adjustability that one can fit most anything. The freezer has surprising capacity and is well suited for a multitude of freezing needs. Ice maker and water filter work well. Seems pretty durable has served 4 years without fail. Only slight irritation is the propensity of the tray in the ice and water dispenser to come loose overly easily. Strongly recommend.

This is very large, spacious refrigerator. There is lots of room. Great design and finish. I am glad I splurged on the black Stainless. Well worth it for my kitchen design. The split mid-drawers is very convenient. Only a few complaints: - Only one split sliding tray for tall items. If you have more tall items you'll have problems. I looked at other units after seeing this, and saw that all refrigerators from all brands have only one split drawer. - Limited door storage. This is because of mid level drawer. I saw this in other refrigerators also. - Water dispenser is a bit loud.

Have been having so many issues with this refrigerator. Its been about 3 weeks and atill waiting for it to get repaired. They rescheduled me twice. I have been having problems with the ice maker a couple of times. Now its the freezer. All my food went bad. One of the drawers is not working so it doesnt let the drinks get cold well it just has a lot of issues. Stay away from this fridge it will give you a lot of issues. Manager was no help at all. He didnt care if i was with no ice or freezer for 3 weeks and that i have to be buying ice everyday and the food i have to cook.

The unit has a nice layout and utility, but runs noisy (compressors, ice and water dispensers) and the water and ice shut offs have a bit of a learning curve. The latter isn't a big deal to an everyday user, but when guest use the unit we find ourselves picking ice cubes and drying up water from the floor. I know nothing is perfect, but in this price range I expect better mechanical engineering.

Ice maker does not keep up and stay full. I only have two people in the house. Surprised the ice is not full all the time. over all good fridge lots of room

Noisy, and the ice, water dispenser keeps dropping after you release. Overall I like the features and style.

Only been three weeks but love it. Quite, sleek, nice and drawers are awesome

Expensive. Not enough space for tall items. I thought I'd use one drawer on the front for drinks and one for veggies. The veggie drawer doesn't hold enough. I thought the freezer area was too small for large items, but then I got a giant 21 pound turkey in the bottom drawer. On another note, the inside of the fridge is aesthetically pleasing. I keep the fridge more tidy because I like the way it looks.

This refrigerator is huge. Lots of space. The design is very functional. The two mid-level drawers are very convenient. The handles are solid. The black stainless is an awesome look. Well worth the upcharge. My only complaint is the water dispenser is very loud. Also, I would have prefered if it was large enough for a water bottle. But these are minor issues compared to all of the functional benefits.

Waited months for this KitchenAid model to be available in stock and the price went up but we think it will be worth it. After a month of use, we enjoy the refrigerator's modern style, lighting, coldness, and variety of food/drink configurations. Possible improvements: the ice maker is too slow (even on "Max ice") and the freezer drawer could use another light.

I read all the instructiones,the refrig cooled in 24 hrs it is now where it was preset at the factory & my food is in good condition,treated the ice & water gagets they way they said & I have really delicious water & crystal clear ice. I love having so many storage containers.The LED lites are wonderful I can see all my items no fears of food getting lost "in the back". A great addition to my kitchen. BUt let me tell you that sucker (the refrig) is HEAVY My heart went out to the 2 men who had to bring it up a flight of stairs.

I read many bad reviews on this refrigerator but I have to say that we love it. It is noisy and it would not be ideal for a family. However, I can get around the noise because of the excellent crushed ice and how evenly it cools food. It is perfect for 2 people. It does take 24 hours to fill the ice compartment. Our granddaughter gets crushed ice all day and we never seem to run low on ice. We did buy it at the outlet center so we did not spend $4000