My wife begged for this fridge and mainly for a few reasons, 0) it was more beautiful than the Rock, 1) it had the daylight LED lights on the interior, 2) it had really cool looking sliding drawers on the inside, and 3) it had two extra middle slide out drawers that our kids each claimed as their own (because kids are selfish like that). However, I'm a bit more critical of it. First of all, the fridge had to sacrifice space in the "main cabin", if you will, and you can get a jug of milk and a 2 liter of soda in there but that is about it when it comes to large items. I will admit it is a beautiful looking fridge but honestly I am not sure of it's usefulness in our practical every days lives. I'm sure my wife would rush to the fridge's defense but I'm seeing down the road into my crystal ball that this model isn't the most practical use of the space. For instance, the two slide out drawers have little use to me unless you have kids like mine who each want their own drawer for their own snacks and random junk (I won't be surprised to find legos and poor frost bitten grasshoppers in there from my son...) then I'm just not so sure what the good of them would be. The freezer pull out drawer seems big at first but after filling it up with a few things I'm seeing a lack of useable space due to the three sliding drawers in the pull out freezer drawer. All those drawers/shelves take up valuable space! Also, the unit that was delivered to me had a full on freak out meltdown (poltergeist style) and the LED panel went haywire like a toddler ghost was sitting there pressing all the buttons making the thing freak out (and freak me out in the process). When it was first delivered the water dispenser was wonky and the water came out of the panel itself and not just the water spigot like a properly engineered water dispenser should. So I think the water dorked up the electronics and later in the night, as I was sleeping, the thing was doing unspeakable evil things. Thank the good Lord my dog woke me up. At first I was mad at the dog for waking me, but when I got up to go yell at the dog I found a frigging river of water streaming from the dispenser!! I yelled for my wife to come see the mayhem at 12:30am in the morning and banged on the panel to make it stop. It took three full adult size towels to soak up all the water from what I am now calling the "great flood". I turned the water off at the wall after that nonsense. I called BestBuy and told them to get that haunted refrigerator out of my new house and send me a new unit (which is scheduled for delivery next week). I will say that BestBuy was very responsive in settling this issue and making things right so in that regard I'm pleased.

Dazzling platinum interior with great lighting! Bought this beautiful refrigerator in November just before Thanksgiving and have loved the depth of shelves as well as width of shelving compared to our old side by side refrigerator. I only gave 4 stars in my rating on the KitchenAid website, but now that I’ve used the refrigerator a little longer, I’m bumping my rating up to 5 stars on this website. This refrigerator is very deep and holds more than you would think. We had a fresh turkey, ham, and all the other fixings that were easily stored for our holiday feasting pleasure. The separate drawers for keeping our deli/cheese/butter organized and my veggies fresh (love the filters included w/attachments for different compartments) are absolutely a plus. It's been great to open only the drawers for our dairy products and veggies, rather than the larger compartment - seems to really keep everything fresh longer with enough organizational options to suit different uses over time (adjustable settings on the drawers). I also like the auto-fill feature for measuring out water for our kettle and other cooking needs. Although I had some misgivings about the short space for the door shelves on the right side, the space was adjustable and with the middle shelf now being used as our taller item shelf, it has worked out fine after all. The refrigerator meets our needs with such an elegant visual appeal! My only negative view involves one small design issue: the opening "button" for the ice maker is very hard to actually open and a bit inferior compared to all other components. However, perhaps I just need to get use to using it. Overall, this is a small thing compared to how much we love our new frig!

The WOW factor is definitely there but this fridge does have some drawbacks/things to get use to. Replaced 13 YO Samsung FrenchDoor FF that was working fine but drove us nuts with not enough ice production, incandescent lighting, dents and finger prints in SS that required frequent cleaning. Have been using this one just over a week and SS print-shield finish is great, ice production is surprisingly good, love the LED lighting, interior seems bigger than previous same size fridge and the drawers offer great organization options. The cons the ice maker on the left drawer kills all storage on the inside of that door, BUT with no icemaker inside you get more shelf space so that is kind of a wash. We use to put a gallon of milk and a gallon of OJ on the inside right door on one shelf but this fridge can only accommodate one per shelf and the spacing is tight so getting them in/out is a pain. Had to adapt by using the sliding shelf inside to free up space for tall stuff like milk/juice/soda. The lighting in the fridge is awesome but the lighting in the freezer is hidden/too far inside to be useful. I read and contribute to reviews a lot so I was concerned about the negatives on this fridge. Most to me appear to be from 2016 the year I think they started production, the more recent reviews are more positive making me think/hope they solved quality issues. I spent a lot of time aligning the doors/drawer faces to get it looking perfect. I do feel like it runs a lot/all of the time....I believe newer variable speed compressors will do this, so should not be a huge energy hog, but their energy star rating does show it consumes a lot of energy/year. The auto close doors are a nice feature but to get inside to the left side shelves you have to swing the door wide open to get around the ice maker and the auto close feature doesn't work if door is left open beyond 45 degrees. EXPENSIVE was another concern but the wow factor and you only live once thinking made me go for it. IF the reliability is not an issue (Consumer reports says it is) and I get 13+ years out of it like I did the Samsung than I'll forget the price. IF it starts breaking I'll regret the purchase. Too early to tell but for now Wife and I open the door and stare inside and say WOW!

Lots of folks have already provided really nice, thorough reviews of this fridge. It is a good fridge, but I wish we had fewer complaints about it based on the cost. Most are minor, but at this price point, any complaint seems amplified. Number 1 is the very poor ice output. We have to keep it on max ice constantly and my husband is the only person in the house who uses the ice. This is disappointing and frustrates him constantly. He complains he is now on "ice rations". Also, the little tray in the water dispenser area fits very poorly and falls out constantly. There is no actual latch or other mechanism to keep it in place. My husband ended up putting some velcro strips down to hold it in place. The chrome handles are an odd design element for a black stainless fridge. This was a consideration for us in the purchase process and ultimately, we decided to just remedy this ourselves. We took the handles (which are not assembled onto the fridge at delivery) to a local certified cerakote applicator. They now look amazing and are no longer an inconsistent element against the black stainless. It is now sleek and beautiful; how it should have looked to begin with! See attached pics. We went from a side-by-side fridge to this French door design. We really like it overall but were surprised by the persistent challenge of storing taller items, which is not a factor with a side-by-side design. There is such limited space for taller things! We ended up entirely removing one of the shelves, something other reviewers have noted as well. This helped us achieve a more usable layout. The fit and finish of the fridge are excellent. The black stainless is beautiful and the gray interior is quite nice. We really like the soft-close doors and the 3 drawer freezer section is excellent - very easy to keep organized. It is easy to clean. On balance, we like most things about this fridge. The ice maker is the only major drawback.

When I saw this in the store refrigerator was shocked by her beauty. Many storage drawers a spacious freezer. LED lighting is good, I love the individual light on the tablets. The color of the interior is charming. Eventhough I decided to buy my stove was Samsung. It was the perfect refrigerator to my large family. All that changed when making my first purchase of supermarket. It has three levels but two are too small. There is not a comfortable level to store containers of juices, their tablets only be configured in a way. I had to change the sizes of items that fit on the tablets. At the door where the ice basket is not enough to keep a bottle of ketchup space. Not much room for several different meals. Its exterior Stainless Steel material is of poor quality, I have a constant struggle with mold. It is stain very easily. It has two drawers in the center which came uneven and can not be fixed. The freezer is spacious but does frost. The handle of the freezer for no apparent reason detachment. In conclusion I would not recommend it for a large family like mine.

[This review was collected as part of a promotion.] Finally a refrigerator that keeps cold the doors are thick, so it’s well insulated. The 2 drawers make easy access to what you want without exposing to much in the drawer the room temperature.The veggie drawers open so easy, they glide and plenty of room. Now the left French door hinge was bent.But Kitchenaid came and fixed it know cost. Love, love it

Uper LED lights quit working and the ice maker is hit or miss if it will work.

[This review was collected as part of a promotion.] This thing is a lemon right out of the box. The freezer door doesn’t close tight, and the refrigerator makes an intermittent loud buzzing noise. If you like the annoying sound of a loud buzz this is the product for you. If you prefer peace and quiet consider an alternative. Also the return policy is only good for 15 days, unfortunately I’m stuck with this piece of junk.

Great fridge layout and design… electronic board failed several times in 5 years There are several electric board hidden everywhere.. finally found a reset routine that helps .. but really a 5 k refrigerator should not fail and cost 600-900 to repair twice in 5 years

We bought this 3 years ago and had nothing but problems with it. While we love the layout it just continues not to work to the point our repair guy won't even service it anymore because he said we are waiting our money and it will break again in another 6 months. We really like the layout and bought a KitchenAid for the first time to get what we thought was a quality product but it just doesn't work without constant service so we are replacing it after 3 years.