Customer Ratings & Reviews

Amazing fridge! We are so happy to have this fridge!

I bought this refrigerator about a year ago and so far It has been a good refrigerator.

I absolutely love this refrigerator. The many options it has are easy to navigate. I can fit so much more than my previous refrigerator and looks awesome in black stainless steel.

Very spacious refrigerator. 2 downfall in my personal opinion. First one to me that it can't fit a big pot in the refrigerator unless you remove one of the stand. Second down fall is the freezer space isn't that big. I bought a few item and it was all full. But I guess it would be the same as any other product. We can't never have big enough refrigerator now days. But overall, I love this refrigerator!!!!!

The extra center drawers are great. Quite and stylish

When you have a dead fridge, you are desperate to get one as soon as possible. We really wanted a counter depth unit with French doors as we are now empty nesters, but none of those models were available until late September at the earliest and that was not guaranteed. This one was available within two days for installation, so that is what drove our decision. However, it has ice/water in the door which was a requirement. Also, reviews of the counter depth units all complained about small amounts of ice availability in those units which concerned us as we are big ice tea and ice water drinkers. This unit was delivered on a Saturday morning at the end of August and was up and running in just a bit over an hour. While it is larger than we wanted, we have found the middle drawers and the freezer arrangement much better than the Maytag it replaced. It was more expensive than we were looking to spend for a replacement, but it seems to be well worth the money. It has not disappointed on the ice availability front as it seems to always have ice available. It is very quiet once it was up and running for more than a day. The only complaint we have with it is that the door open alarm sounds a lot like a cell phone alert and it took us a while to figure out it's the fridge, not someone's cell phone going off.

Upon receipt and delivery of our product with the installation we quickly realized the water was leaking onto the top shelf of our refrigerator. Tried to call you squad however KitchenAid has the first year product protection so I was referred to them. The technician came out from KitchenAid In 4 to 5 days. He said he had to order the part and then it took almost another two weeks to get the refrigerator repaired. Now that it is fixed it is a great refrigerator just wish that there would have been no issues off the bat.

The Refrigerator does everything I need it to, and it his so many places to place all of my food items. And, it looks very nice, with some incredible features for years to come.

I began looking at high tech refrigerators -- with interior cameras and digital hubs. I quickly realized the time was spent on the technology and not the appliance itself. This Kitchenaid is well designed and beautiful. The exterior drawers and flexible shelves give everything its place. The interior color and low lights make this appliance seem very high end.

We originally attempted to purchase a different refrigerator from Sears Outlet but after 2 purchases, one damaged item being delivered and the second refrigerator not showing up, we gave up, got a refund and went to Best Buy. The sales associate was helpful and the product was delivered as promised, within 3-5 days (I don't recall how long the wait was, but not long). This item had good reviews and my dad liked the deeper freezer sliding trays for better organization. I subtracted a star because the water and ice panel on the door isn't as user friendly as other models out there. Its a bit tedious to have to press the button multiple times to go from ice to water when other models allow you to simply press the ice lever or water lever w/your glass, no buttons involved. Overall, we are satisfied with the refrigerator and all the other features.

Very spacious storage with specific areas for produce and the one drawer gives you options for multiple uses. The freezer has three spacious drawers with the bottom drawer being divided into sections for more organized storage of larger items. Overall I love this fridge. My only wish is that someone would make this fridge, in the same specs/size but make it in a single door for the fridge section. I do not like having an item or dish in one hand and having to put it down so I can open both doors to put inside. That may sound picky but it makes a difference when you are busy cooking.

My wife and I were in the market for a new frig for our new home. We researched friges of all names/sizes and price points. We ultimately chose this kitchen aid frig because it was versatile (removable and retractable shelving), had optimal produce storage/preservation (for we enjoy cooking with fresh herbs/vegetables), plenty of freezer space, and at the same time provided an elegant appeal to go with our kitchen and kitchen appliances. Since purchase the frig has done a great job. Cools effectively and has impressed us with its ability to preserve produce beyond our usual expected shelf life when compared to our prior frig. I've seen some reviews on this frig stating that they have had issues with the ice maker and "noise" of operation. However I have not encountered these specific problems nor any other problems for that matter. All and all we've been very satisfied with our purchase. Really recommend purchasing this item through best buy - the folks there from purchase to delivery were fantastic. A+

This refrigerator has many features that I like. It has 4 drawers in the refrigerator- two for veggies and fruit, a smaller one between those two where my daughter puts her cans of soda, as well as a "deli" drawer. It has ice and water on the door and the ice dispenser lights up when being used. The freezer has two upper drawers which makes for great organization. The reason for the 4 stars is that the finish on the front is more of a deep gray with kind of a chocolate hue rather than black and the finish can be scratched rather easily. Overall, though, I am happy with my purchase. .

This refrigerator is the best man made machine ever! My girlfriend and I were a little skeptical about getting into Kitchenaid but we are glad we did, couldn't be happier with the purchase. This refrigerator is very beautiful. The LED lighting wows anyone that opens its doors. We love the soft close doors, it brings the elegance out of it. We get many compliments from visitors. My only negative remark is the ice dispenser size (too small). Other than that, we are very happy so far.

It's beautiful, and so very functional. So far, we have had no problems with this refrigerator (we've had it for almost 6 months). It holds so much, and is so easy to view and access everything--even in the freezer! The design is wonderful. I sure hope it holds up--and I got the 5-year warranty, too. Best Buy met a slightly lower price from a competitor, also.

The best features are the crisper drawers and herb keeper. The fresh vegetables stayed fresh longer than any fridge we've owned. I stored some cilantro in the herb keeper and it stayed fresh for several weeks. It has lots of shelves, but not many ways to configure them. (One large shelf shattered while cleaning, it was quickly replaced under the manufacturer warranty.) The ice maker couldn't keep up in the hot summer, but it never stopped making ice.

We just purchased this amazing fridge. First of all best buy offered a very good price and also they matched the price and we get another $150 discount. They installed it in 3 days and it works amazing. You can barely hear any sound, the water is very good (except the first 4-5 cups which is normal), it has lots of space and at last it's so stylish!

Purchased this KitchenAid fridge as a scratch and dent. There were a few minor dents on the front side that are now covered with small magnets. I love the functionality of this refrigerator. The drawer slides are a higher quality then the other units I had researched. I love the LED lighting! Only complaint is that the right door is not 100% level. We noticed this in the store and they provided a service call to attempt to level door and it is in the same position. A few minutes of tinkering on our own and we got it leveled. Great fridge so far after 1 month of ownership.

This fridge is the only appliance I've ever been this excited about - it's gorgeous, it's functional, it has ever feature I could want and none of the ridiculous ones (like a TV or bluetooth, seriously?) that I don't want. Pros: It's built like a tank. Repairs will be easy b/c all appliance repairmen can get KitchenAid parts for reasonable prices, unlike Samsung or LG. Space is great, it cools consistently, and the front water dispenser & ice machine are extremely convenient. Cons: It's huge, yet not an interior space leader. The standard stainless steel finish is gorgeous but shows fingerprints VERY easily. I'd suggest getting the version w/the smudge-proof finish. Also, the ice machine is relatively slow. Ice capacity is OK for a single-child home. Freezer space is somewhat limited due to the 2 upper sliding trays. Overall - it's an awesome machine from arguably the most reputable appliance manufacturer. Highly recommended.

I have had this refrigerator for about a month now. It has performed flawlessly and has tons of features. I love the in door ice maker. It makes plenty of ice for our family and does a great job at dispensing. I love the drawers up front. Perfect for having snack drawers for my son so he is not constantly going through the fridge.