Customer Ratings & Reviews

Love the looks of this refrigerator, just had It installed. Love the organizational drawers and ice is made quickly but in small amounts.

This KitchenAid 25.8Cu ft 5 Door French Door Refrigerator is the best. The 2 bottom refrigerator drawers are handy to grab lunch items without opening up the whole refrigerator. There is plenty of room and 2 more drawers inside for vegetables, etc. The freezer has plenty of room with two full size drawers and two large bins in the bottom with a "pizza" shelf inside the door. This is a well-build appliance

We recently purchased this from Best Buy during a kitchen renovation. It's a beautiful fridge, and very appealing. However, it's not much on the storage, and we're thankful we kept our old fridge to put in the garage as a back-up, as we're definitely using both to feed this family of five. From my personal experience, the side-by-side fridge's have much greater storage capacity and ease of use. Other than that, it's a great fridge that we hope provides many years of service to our family...you just need to know the storage limitations going in.

Very happy with this refrigerator,the only thing that needs improvement are the ice maker and water dispenser noise.

We purchased the fridge a couple months ago as we needed something bigger. The freezer has so much more space than I coule imagine, and with 3 drawers to work with! The fridge has adjustable shelves and is very well lit, makes ice fast and can keep up! Hands down would buy this again and again!

We've had this about a month now and I'm pretty happy with it. The programmable drawer is outstanding. We keep veg and greens in there and it does an excellent job of keeping things fresh. Had a week old pack of romaine lettuce in there and went away for 5 days. Upon our return, it was still crisp and fresh looking. The only drawback(s) are that I feel it runs almost constantly and it's a little loud - I expected a fridge that wouldn't need to run much and would be near silent.

I do not recommend buying this fridge. Oh yes, it’s pretty and rather expensive but soooo not worth the hassle. We have had this fridge for a little over a year. I have had to place 3 service calls on it in that time. Now, we’re waiting on a part to be replaced because the fridge isn’t cooling - food isn’t cold and it won’t make ice. This is the second time it stopped making ice. Not worth your money (because she ain’t cheap) or your time. Keep scrolling right past this one.

Nice setup with drawers. Not much room for large items like milk and pop. Ice maker area does not hold enough ice for a family of 4. Leaking from top and service needed to be called. Doors out of line and whole refrigerator had leveling problems for geek squad. Parts must be made after ordered and can take 6 weeks. Made in the USA is why I bought, but not a fan. Samsung seems to be better even though reviews say their service sucks.

This refrigerator has factory door alignment issues. Kitchenaid gives you a door alignment tool and instruction to fix horizontal and vertixal gaps. It takes a lot of customer effort to correct manufacturer ‘defects’. Inside of fridge constantly fogs up with humidity when door is opened briefly. Vaporlock gaskets and seals are poorly fitted and do not create a good seal, even after realignment. Various cosmetic defects with cheap plastic panels where they meet stainless exterior. Insulating foam visible through exterior joints and door surfaces. Ice maker constantly clogs when chipped ice is used, caused by melting and refreezing of ice chips at the door. Dont buy. They havent fixed any if these issues since this unit came out.

The refrigerator has a lot of room, nice looking! Doesn’t make a lot of ice is the only complaint

Lots of space, lots of options. I hooked up a culligan reverse osmosis system to the water dispenser and it works great. The lighting inside is nice. I make different foods that can have a strong odor and the fridge does a good job of keeping the air inside fresh. The ice dispenser setup is really nice. The ice is sealed and not exposed to the rest of the fridge or freezer. The ice machine works well for crushing ice. Just had a father's day party and everyone really liked it. Though it isn't any larger than my previous fridge (in Cubic Feet) it feels larger and is easier to organize my foods. I would highly recommend this unit. The only down side is the cheese drawer is small.... but that might just be a Wisconsin thing.

We purchased our kitchen aid refrigerator and we are very satisfied. Great sales person who erased our fears of an open box purchase. The refrigerator is quiet and keeps everything fresh.

Nothing but problems. We called 7 times during the 3 year protection period with issues with the freezer. They replaced the freezer drawer, added things, replaced the seal… Nothing worked. Finally we were out of the 3 year and nothing could be done. This refrigerator is flawed. The ice maker doesn’t maintain temperature now doesn’t dispense. We’ve had to pay over $800 replacing the front electric panel when it died. I’d never recommend this refrigerator. I’ve heard the one model without the additional two refrigerator doors is much better.

We had a 28 cu ft side by side refrigerator before we bought this one. The freezer space was very small. The freezer on this one fit everything that was in our other one and more. It's nice to be able to see everything that's in the freezer. The refrigerator part is very bright because of the multiple LED lights in it.

Love the setup! Very roomy and love the adjustable shelving (perfect for standing up bottles of wine!) Produce and cheese/meat drawers are nice but sometimes forget I have items in them. Sliding drawers in the freezer don't pull out the best as well as the actual door is hard to pull open and close, but love the fact that it pulls itself shut and you know it's closed. One plus is when we called KitchenAid to register it they were so nice and wanted to make sure we knew all the ins and outs.

A piece of junk --all KitchenAid appliances are we have 3 different major KitchenAid pieces of junks. We have owned 4 fridge in the last 20 years and this is the worst ever. The other 3 never had issues we just wanted to update. The ice maker went out less than a year after. Bestbuy couldn't fix it so they finally gave us a total replacement and then less than 1.5 years after the "new one" got messed up too and they told us it's gonna be $1000 to fix drink drawer. DO NOT BUY KITCHENAID. You will regret it. We bought KitchenAid fridge, microwave and fancy oven and every one of them are broke. They are not cheap mind you and they are all junk. How fancy is that?

Finally the 3rd one that was delivered works perfectly and is an excellent product. However as I have stated previously Best Buy’s warehouse activities need to be reviewed. The first 2 deliveries were obviously damaged and should have been prevented from being delivered to my home. I May have to consider further purchases at other locations if this type of business behavior continues. However I will say sales people and sales manager were absolutely fantastic during this process.

we have had this fridge for over a year now and it still works great. the water spout needs improvement. the stream isn't consistent.

Beautiful refrigerator! The installation was seamless. The lighting inside the fridge makes it easy to find things. I didn’t think I needed the extra drawers but they really are efficient to use.

I love the look of this fridge, with its flat planels instead of the typical slightly curved front stainless panels. It is high quality, heavy duty, looks expensive and functions great. What more could you ask for ?