Customer Ratings & Reviews

This refrigerator has been a very good purchase... So far it's storage is very adequate for 3 person house hold.... The no slam to doors are great.. it has plenty on little compartments for as would say stuff... It's a bit pricey... When you compare it with others that have screens and play music... All of which my refrigerator doesn't need to do.... It's look compliments my kitchen's well...

Great purchase. Great refrigerator. Very happy with it. Delivery and setup was excellent.

I got a great price on his since it was scratch and dent (small mark on front right). But the product itself is still great quality. Compared to our old fridge, a white top and bottom, it HUGE. Love the drawers and the optional half shelf. The handles were easy to put on. I’m still trying to work out how to put tall things like milk and juice in there. The configuration needs work but overall a nice product. I also received great service. I also love the industrial handles.

We've had this fridge for 3.5 years. Love the look and layout but just crapped out on us. Not very long for a 'high end' refrigerator.

This refrigerator is a nightmare started having trouble with it like a 10 months call the repair man I called the company first KitchenAid products they sent somebody else you know and like two weeks later we had to do it again OK and I don’t know how to repair man out here maybe 34 times at least but it keeps on going off so we have to pull the refrigerator out to unplug it to reset it and we have to do this at least once a week it’s a nightmare do not buy it do not waste your money it’s sad because I like I have a kitchen appliance KitchenAid appliances but this is a nightmare and so is the dishwasher with the window it holds odors for some reason even though I rent my dickI put sanitizers in a dust dishwashing sanitizer I’ve done everything I could but I have to scrub it all the time to keep the odor is out and there’s only two people in this household my husband and I were supposed senior so we’re very careful zero*if I can get a zero

The customer service from purchase to delivery was excellent! I am pleased with my purchase and the product design is better than I expected. The large interior capacity is exactly what I need.

Excellent cooling, lighting and the gray background is 2nd to none. The dual drawers are the cats meow. Don't have to open the main doors for common items and the 3 compartments plus pizza box space is genius. It's expensive but feels, works and looks the part.

I must say that kitchenaid definitely does stand behind their products for the first year. I had repetitive problems with my previous kitchenaid and they made it right. I guess you get what you pay for. I wanted glass shelving and quality drawers that have rollers, so they don't break.. I have 5 kids and we have a lot of food to put in the drawers and on the shelves. Seems to have a little less interior space than my last refrigerator. Seems to be a little noisy

We managed to grab a great deal on this due to it being Open Box at the front of the store. Looks great in the kitchen, stores plenty of food and is nice and quiet too. Really happy..........if only we could afford to deck the rest of the kitchen out with Kitchen Aid appliances

We received this fridge about 3 weeks ago. I love everything about it but the ice maker. It is very slow. I have tried the "Max Ice" option but it emits a high-pitched Hume while on. Also the dispensing of ice & water is very loud!

It looks nice and the two drawers are great for things like apples and yogurt, but the design makes it very difficult to store anything tall in the fridge or to keep the freezer organized. We only got this one because the one we wanted was backordered. We eventually returned it and got the one we wanted when it came back in stock. Beat Buy was fantastic on the return assistance, even letting us keep this fridge after the return period ended while we waited for our new fridge.

This Kitchen Aid product is by far the best refrigerator I have ever purchased. The refrigerator has a filter, there are two drawer's for produce and deli, and both have filters.

First time I've ever seen a fridge and thought of it as beautiful. I even have guests admire my new fridge. It is romey, I can fit all my holiday food and leftovers no problem. The freezer is a better design than all other brands. And fits more than it appears. Absolutely love it.

Very well designed product. Looks great and performs even better. Not only is the product great, but the staff at the Spartanburg store went above and beyond!!

Less than 1 year old, trouble with ice dispenser, it got replace within 1 month stop working. It is expensive to replace water filters every 6 months. Now it has been dripping water behind the drawers and no more warranty to buy an extended warranty they want $757 for 3 years. I have another refrigerator that it’s 8 years old with zero issues. They refrigerator looks nice but I don’t recommend it,

it makes a loud noise every once in a while, but I still love it over the LG that I previously had.

We love this fridge. We looked at a lot of fridges. And this was the one that was a good match. Wish the control panel and buttons were not as plastic'y and fragile. But overall is a great fridge. Delivery from BB was not ideal. First fridge didn't work. Second fridge had a minor scratch out of the box. Installers were amazing, they took care of hauling the fridge in, putting it all together and explaining how it all worked.

This fridge is really nice, I like the fact that it has 5 drawers instead of 3. However, the 2 extra drawers really takes away space in the fridge. Very difficult to fit a gallon of milk in it with the shelf arrangement.

Love this refridgerator with the two drawers above the freezer. They are perfect for keeping drinks cold and produce fresh. The freezer also has two drawers inside and plenty of space. Inside is beautiful

Really like the look and functionality of this. However, the ice maker stopped making ice after about 6 months. Depending on how things resolved I may update rating.