Customer Ratings & Reviews

This refrigerator looks good and has great storage capacity. I love the two drawers that can be used for storage and the freezer that has three levels. My husband loves the pizza section in the freezer.

Great look! Outside middle drawers for fruits/veggies and cold cuts/cheese are fantastic. Only negative is that when I first got the frig that I overloaded a drawer in the freezer, and that unknowingly caused the door to not close tightly. So, it ran for 24 hours and built up a lot of frost. I wish there was a warning signal if a door isn't completely shut.

5.5 years life span per my experience. Multiple issues during this period and repairs for ice maker, front panel, defrosting etc. Finally gave up when it start shutting down with PO code. Right before holidays, out in market again shopping for a new refrigerator. Very disappointed, it was an expensive refrigerator and should have lasted longer.

Upgraded from Samsung to kitchenaid. Definitely an upgrade, new fridge stove and microwave are much nicer than what we had. Have had good experience in the past with kitchenaid and hope that continues with these pieces. Fridge is great just a little smaller than what we're had but they did have bigger options just not in this style

This Kitchen Aid Refrigerator/Freezer is the best design I've seen on the market. Aesthetically beautiful & engineered to be cost efficient, This 5-door unit features 3-ways to access the refrigerator without opening the main doors. Definitely worth the money spent!

I did have to get the original kitchen aid fridge I purchased replace it did not work at all was left without a fridge for the holidays but once I returned and exchanged it for another new one the second one I received works good so far it’s only been a few months will have to see how it works later on down the road.

This fridge has been quite amazing from the start. From the storage and shelving to the different compartments this fridge handles everything we throw at it. Technology on this fridge is non existent, you’re not going to be paying for a smart fridge like Samsung or LG. But kitchen aid isn’t aiming for that market here. Also if you’re into making sure you truly have stainless steel this is the fridge to go with. When we went on the product reviewing binge we noticed that the trend for all these companies was to use this “printed laminated stainless steel vinyl” which scratches easily. Not this one! I truly recommend this product.

Family is digging the new fridge. Easy to find stuff, great lighting, and beautiful design. Very pleased! And coordinates perfectly with new dishwasher and oven/micro combo. Transformed the kitchen.

This refrigerator is fantastic! We love the space of a French door fridge, and it seems like KitchenAid utilized every square inch in both the fridge and the freezer. The sliding freezer shelves are awesome, and the whole area seems to be really well planned. It took Best Buy 4 tries before they could deliver one that wasn't damaged, so that was really frustrating. But the fridge itself is great- would highly recommend!

Love the space distribution and ease of access to the contents. It is very quiet as well. We had to remove one of the shelves to fit taller bottles. But even without that shelf there is plenty of shelf space in the fridge part. The freezer drawer is huge and very easy to organize with two sliding trays, pizza holder and other compartments. Ice takes a little while to dispense and we wish the stainless steel was fingerprint proof. Overall, we are extremely pleased with this appliance.

We love this fridge. It’s bogger than our old one and looks great in our kitchen. We love the outside drawers for sandwich fixins and drinks. There is a lot of space inside as well.

No issues so far and great space, very quiet and looks good

Great refrigerator! Having all the different drawers is great. Love the color as well, very sleek.

The refrigerator is a great size and love all the LED lights throughout the space and no bare incandescent lamps that get covered by food. It has plenty of space and convinient sliding shelves

We've had our KitchenAid for over a month now and we love it. The self closing slide drawers are convenient and cool. The ice maker and water on the door are great, the ice comes out fast and plentiful. So far it's awesome

Beautiful fridge. Only negatives are it was missing the herb box and the freezer door was dented. Which normally would be easily replaced but due to factories being closed with Covid, no replacement parts and no more fridges right now. Best Buy gave me a tiny compensation instead after hours of complaining. Not super happy about it but since I have the matching other appliances I have no choice but to keep it. 400 bucks on a 4K dollar fridge that has a large ding in the face just doesn’t seem like enough, but that’s the name of the game. Should have went to Home Depot.

This is a large refrigerator with very good features and lots of storage. I like the configurable separately opening draws for produce and other items. I also like the 3 separate bins in the freezer.

I purchased a brand-new $3,200 KitchenAid refrigerator on 2/21 and on 3/9 the icemaker stopped working. I am told by KitchenAid I will have the replacement icemaker by 8/16. That is just unacceptable to me, I would never buy a KitchenAid product again. If you want to read all the painful details, they are listed below. I purchased this product on 2/21/23. After it was installed, it would not make ice unless it was on fast ice mode. I called KitchenAid and they gave me a list of things to check. None of which corrected the problem. So, I asked them to replace the icemaker. They said the icemaker was working so they could not replace it under warranty. By 3/9 it stopped working completely. I called KitchenAid again and they said they would send out an authorized repair service. Two weeks later Field Supply & Service contacted me to set up an appointment to replace the icemaker. Now we are into mid-March. The service rep comes out, takes a look at the refrigerator and determines the icemaker is bad. But unfortunately that icemaker is on back order and will take 2 to 3 weeks to get it. Four weeks late I call Field Supply & Service and asked if they got the replacement icemaker and they said it was still on backorder but they would check on it. Now I am in mid-April and still don't have a working icemaker. In the beginning of June, I called Field Supply & Service and again asked them if they got the replacement icemaker. They said they did not receive it but would check on it. On June 16th I call KitchenAid and complained that since Mach I had not had a working icemaker and that Field Supply & Service keeps telling me the icemaker is on back order. So, on June 16th I asked KitchenAid why it was taking so long to get the part. The told me they have a 21-day part replacement policy but Field Supply & Service never informed them of the backorder. But I would have the icemaker in 21 days. On 7/17 I called KitchenAid and asked them when they would be coming out to replace my icemaker. They informed me that it was 21 business days. I said OK it been a month, where is the icemaker? They told me that Field Supply & Service did not place the backorder through KitchenAid so they canceled the 21-day replacement part guarantee. But they would get back involved but it will take another 21 business days. I will get the replacement icemaker by 8/16. That is totally unacceptable that must go from 3/9 to 8/16 without a working icemaker on a brand-new refrigerator. They apologize and sorry you to death but do nothing to quickly resolve the problem. I asked to speak to a manager but I only got to talk to a supervisor that again only apologized and sorry me to death. I asked for an email address of a manager in customer service but they will not give that out. You are just out there on your own.

Nice unit, aesthetically pleasing. Looks great in my kitchen. Large unit so measure space and entry doors carefully. Works perferct so far with zero issues.

I can't speak for the durability or longevity of this product, as we have only had it for 3 days, but I can say that of all the refrigerators we looked at, this one was head-and-shoulders above the reset in terms of quality; especially on the inside, in regards to the shelves, drawers, etc...Samsung, LG, and Whirlpool all seemed junky in terms of the plastic, design, and functionality of the inside shelves, and drawers. We love the feature of the split 4th and 5th drawers and the fact that they close on their own as the reach a certain point when closing them. I also like the ease with which I will be able to change the filter for the water and ice dispenser.