Customer Ratings & Reviews

This refrigerator is an indulgence. I am happy to report that it lives up to expectations. I love the looks and the black stainless is the best shade of this color that I have found. It is matte and absolutely does not smudge. Believe me; I touched all of the black stainless refrigerators on showroom floors! If there is no TV on or a conversationa taking place, I can hear a slight hum, but it is not a bother.

where to begin LOL we bought this to replace a 4 year old SAMSUNG side by side that couldnt be fixed!! so we decided to spend 3,800 plus tax and extended warranty to buy what were told was a top of the line product made by Whirlpool the 1st one the delivered had insulation foam leaking from all the drawers and back of the unit so we refused it after 2 weeks they delivered another one with the same issue we decided to take it as we were going on 4weeks without a refrigerator and contacted whirpool to have the unit inspected they came out said it was within factory specs from the beginning it never made much ice but after 3 months it basically stopped making ice and things like ice cream would stay frozen They sent a tech out who unplugged and replugged the unit in to reset it and said it was working to factory specs within a week the freezer stopped working so now the unit is 4 months old!! they sent out another tech a week later who said it needed a control board and computer board it took another 8 days for them to come back to replace that so basically now 4 weeks without a freezer or a refrigerator the temp inside the unit was 50 degrees so things started going bad in a day or 2 they came back yesterday replaced both parts and this morning the unit is not working at all inside temp is 53 degrees whirlpool wont replace the unit and wants to send another tech to possibly replace more parts next week which will again take 8 to 10 days to get which means no refrigerator for 2 months or more !! THIS IS THE 1ST TIME IN MY LIFE THAT IM EVEN FILLING OUT ONE OF THESE REVIEWS, BUT I THINK PEOPLE SHOULD BE AWARE THAT WHIRLPOOLS CUSTOMER SERVICE IS SEVERLY LACKING AND INDIFFERANT AND THE QUALITY OF THEIR PRODUTS IS POOR TO SAY THE LEAST , A UNIT THAT IS 4 MONTH S OLD SHOULD B E REPLACED THEY SHOULDNT GET 4 OR 5 ATTEMPTS TO GET IT RIGHT THATS TOTALLY UNACCEPTABLE DO YOUR SELF A FAVOR GO WITH A LG WE SHOULD HAVE!

Absolutely love the space, love the organization inside how well you can see everything and know where things are it's definitely a great design. However after having the first fridge replaced due to led lights not turning on inside after 5 mins of having it delivered I had to wait another 2 weeks for my first exchange for another new one. And over the past weekend of having it replaced I finally had the led lights work HOWEVER the shelves also have led lighrs aren't turning on now and now I have to wait again another 2 more weeks for another delivery exchange. I would really love the product if it would only work properly because of how expensive it is and you would think that for it to be kitchenaid which is a higher brand than whirlpool it wouldnt have these issues but I will only cross my fingers the 3rd one works otherwise I'll just simply return it.

I love my new fridge! It has 2 slide out drawers in the freezer which helps making organizing eazier. Having the 2 extra pull out drawers in the middle of the fridge is awesome; I use one for beverages and snacks and the other drawer for all of my salad mixins! The main part of the fridge is super flexible on shelf sizes which is very convenient. The fridge was a little pricey but to me was completely worth it.

I love the industrial look the fridge has however, the stainless steel is only the front doors. Little disappointed about that. Stainless shows fingerprints :( very good quality product made in America;)

I really like my new fridge. I love the drawer assist closure which is great for the kiddos. I had a LG to malfunction and I must say I miss the space from the LG but this is still a great fridge

We bought our 5 door KitchenAid Refrigerator about a month ago. We are extremely pleased with the looks and utility of it. It's spacious with a great layout.

We have enjoyed this refrigerator for about to weeks so not a long history. It does seem to be everything we expected. It great quality, and the black stainless is a nice looking finish. Our water pressure is VERY high so the water and ice fill are a little noisier than I would have expected; we are going to try lowering the pressure.

The 5 door setup, along with multiple drawers in the refrigerator and additional slide storage has been extremely useful for us. We've significantly decreased our food waste thanks to much better visibility of food. The ice make is also very quiet in operation. Pricey refrigerator but we expect to make up the price and then some in decreased food waste expense.

Shelf spacing takes time to figure out. Half shelf useless. Freezer holds a lot. Be aware, this is a big unit measure it twice for your area. At handles 4 to 6 inches father out than some units.

Love all of the draws and the large freezer drawer with three shelves that make it easy to find anything.

Very good looking fridge. Works great also! WIsh the front panel was always on though.

Very quiet. Easy access to freezer items. Much better interior lighting than the old unit. Door storage is much more useful than the old unit; the shelves are deeper and a bit further apart.

Excellent refrigerator, looks good, works good. Couldn't have asked for a better appliance.

Doors don't always close as they are suppose too. Ice maker is really slow. Freezer dent have much room..

Beautiful looking refrigerator. Works great! Could have more freezer & less frig.

I like it more than I had anticipated. We store s lot of food. The space available for gallon containers is somewhat limited. The space for fresh foods is most expansive. I like having two sliding shelves in the freezer above the bottom drawer. Also the two drawers for snacks, produce, deli items and cheeses is really great since you don’t have to open the main refrigerator compartment for access.

Love my refrigerator, very spacious. and looks very elegant

Lots of storage in refrigerator & freezer. We love the external drawers for meat and produce

I like the style and elegance of this five drawer refrigerator. This is the second one I bought but truly only bought it because I couldn’t get anything else. My kitchen has been remodeled and the opening only fits this size refrigerator. The other refrigerator died and only lasted us 5 years. Hopefully this one will last us longer.