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Customer reviews

Rating 4.1 out of 5 stars with 1937 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,937 reviews
  • Rated 1 out of 5 stars

    GET EXTENDED WARRANTY!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for first 8months. The ice maker started leaking down inside left door pooling in drawers.. had it serviced under warranty 3x. 3 different parts replaced.. Works as it should now. Recommend getting a warranty.. Unfortunate the high price doesn't mean a good quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this open box for a very good price. No delivery so we paid people to pick up and deliver. Upon opening the fridge my son opened the doors to find grease and spilled milk on the shelves. My daughter cleaned it up to look new. Once plugged in to sit 24 hours per sales person we heard this loud noise. After appt to the home with geek squad and then phine conversation so he could hear the noise we were told it was a bad motor and never should have been sold. Then were told either replace with another fridge or get a credit to be used in store. NO I want my money back and since this was an open box you need to pick up now. 4 days it sat in kitchen and could not use. 1st open box we bought 3 years ago died after 3 months and went to the dump causevthey would not help. Will NEVER buy another open box item because you cant be sure its been thru the proper channels before being sold

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, DebbieB. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator does not freeze my vegetables and fruits! There’s a ton of room in the fridge and freezer. The ice maker is a little hard to get in and out. That’s my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for someone who is looking for something practical, but a little more high end in looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge.. such an upgrade. Enjoy the lighting inside… Good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line appliance. I really love it well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mercedes Benz of Refrigerators

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all kitchen aid, built with quality. feels like the Mercedes Benz of Refrigerators

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm organized!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so far. I'm so organized! The produce drawer really does keep my stuff fresh longer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    beware....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit under the understanding that it was a display model. The fridge come to find out is actually 10 years old and this was NOT disclosed to us. The fridge started having issues so we contacted geek squad and they advised us to contact Kitchen Aid as it was "still under the 1 year manufacture warranty". We contacted Kitchen aid and found out that not only is this fridge 10 years old but had two service calls in 2015 and 2017. Very displeased with best buy and their failure to disclose the age of this fridge and that we have only had it since May of 2024 and it is having issues....

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Delivery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, did not love the fact that first was delivered with a huge dent and scratch. Getting second one soon to replace it. A slight learning curve to using French door bottom freezer but adjusting. Love how brightly lit the interior is and how the drawers and interior are made of heavy duty material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I really like the amount of storage space in this refrigerator. There is a compartment for everything and you can actually see everything in the fridge and freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. It's attractive and the amount of compartments make it very practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with my fridge! Luxury quality at a great price. Hassel free purchase and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our new refrigerator. It is a completely different layout from our previous side-by-side, so it is taking some getting used to, however, it fits a lot more & is more user-friendly. The cooling distribution is more even than our last refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cadillac of Refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are retired and were looking for our "lifetime" appliances and went with all Kitchenaid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Goline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator, you can see every item when you open the door. No more pushing items around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a Major upgrade from our previous Samsung fridge. The additional doors/drawers allow for quick, easy access to frequently used items without requiring opening both doors to get to the most frequently used food items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen Aid 5 doors Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space which I like . The motor makes a noise @ times.Hopefully this fridge will last for 10 for years like the GE fridge that we had in our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is is it gets frozen on the top inside the fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the features this refrigerator offers, very functional, everything in a convenient easy to get to place

    I would recommend this to a friend