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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 27" Built-In Double Electric Convection Wall Oven for its overall performance, with many describing it as a beautiful appliance. Users also appreciate the ease of use and the updated features. However, some customers have noted concerns about the noise level of the exhaust fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 254 reviews
  • Rated 5 out of 5 stars

    Great products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!!!! I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product working well Getting used to temp Settings as old I’ve was 19 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preheats rapidly. Cooks evenly. Would Happily recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of double ovens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales at time of purchase and quick and professional install. The installers had to make slight adjustment to make it fit and they did an excellent job. All contacts I made were friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility for convection. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great electric wall oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose black over silver. Well lit and spacious inside. And it comes with a cooking thermometer. Best buy did a good job with the delivery, installation and removal of the old unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several weeks to deliver the oven performs well as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally satisfied with our range and the installation went well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    wish I'd bought my old LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When convection is on it makes loud rasping noises on and off and when it cools off it's also very loud and long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken in less than a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience I have ever had with a company. Didn’t come with all the parts - and now less than 10 months of having the ovens, the electrical panel has failed. And to top it off, even though it’s under warranty - they can’t come out and even look at it for at least 5 weeks. All around, a horrible experience. Do not purchase this product.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Janetta, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great new double oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new double oven. Very happy with the new KitchenAid and the new black stainless steel finish,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double oven bakes evenly, all features function

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With very limited use,Product appears good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appears to be good. The Kitchenaid Support Organization is not very good. I needed the weight of the oven both with and without the doors for installation. This information was not available taking numerous calls to obtain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great double oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the bells and whistles. Great performance. Everything has come out to perfection. Large capacity which is nice for holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes the ease of use. She likes how it converts regular recipe temperatures to convection oven temps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice ov n but confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oven for traditional baking. Have tried the convection method 3 times— doesn’t seem to work as advertised (ie, foster,more even cooking). Not sure what I’m doing wrong (?).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret needed wall oven to fit my space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues we need to get use to convention cooking but other then that all good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful oven

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love this oven. It is beautiful in our new kitchen and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KitchenAid - 27" Built-In Double Electric Convecti

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this oven! I give my 3-month old, $4,000 oven one star because it is pretty. But it doesn't hold a correct temperature. Everything takes 15-25% longer to cook. Open the door after preheating and the temp drops 25 degrees and takes 5 minutes to rebound to the set temp. Then it fluctuates plus/minus 30 degrees during cooking. Biscuits that should take 15 minutes take 25+. Kitchenaid's (Whirlpool) experts say this is normal operation - BULL. Also, this oven fan exhausts hot air that will raise your kitchen temperature 5 degrees! Bad warranty; bad service; bad oven.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Pete. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    nice ovens and nicely installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ovens and nicely installed. They did a very nice job

    I would recommend this to a friend