Customer Ratings & Reviews
- Model:
- KODE507EWH
- SKU:
- 7405144
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 27" Built-In Double Electric Convection Wall Oven for its overall performance, with many describing it as a beautiful appliance. Users also appreciate the ease of use and the updated features. However, some customers have noted concerns about the noise level of the exhaust fan.
This summary was generated by AI based on customer reviews.
great ovens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love kitchen aid ovens. The convection is a great addition
I would recommend this to a friendQuality lacks from older models
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 23 year old Kitchenaid oven that works great until the control panel failed & no replacement parts were made anymore. Put this in December 2020. After using it a few months it has not worked as the old one. Set temp at 350 & a separate thermometer reads 290. Step-up to 400 on oven but temps reads 350 on thermometer. Also takes a very long time to pre-heat. Much longer then the old one. And it also doesn't heat evenly. Baked biscuits & the back biscuits burn while the front biscuits were not done. At this point I called Bestbuy but they refereed to to Whirlpool which is parent of Kitchenaid. I now await what they will do to fix or replace this.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Pros mentioned:Overall performance
Great Ovem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this awesome double oven works pretty well
I would recommend this to a friend Mad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Because no one bothered to make sure the size of the 27 I had and was told they are all standard it it will fit fine. It did not !!!
No, I would not recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it long but it is working well. No issues and happy with the purchase.
I would recommend this to a friendReturned oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature could not be obtained correctly. 300 heated to 200. Replacement ovens were not accurate and lower convection put moisture between glass of to oven. Have now ordered a different and more expensive set.
No, I would not recommend this to a friendSleek New Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Kitchenaid double oven. I especially love the slide out shelves.
I would recommend this to a friendON TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT, QUALITY WORKERS, SHOWED UP ON TIME, WILL RECOMMEND
I would recommend this to a friendCustomer Service Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass was broken on the lower mirror and Best Buy has taken over a month to replace it. A very disappointing experience.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello DavidE, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Don't know yet, you haven't installed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still waiting for installation from Best Buy. Ask me later
No, I would not recommend this to a friendBad Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad company Best Buy. Buy elsewhere. I hate Best Buy. Do yourself a favor. But from anyone but Best Buy
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Qbanocho1, thank you for your review. We sincerely apologize for the concerns with your Oven and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Control panel
Read Before You Purchase!!!!! Worst Oven Ever!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven I have ever owned. I though it needed calibrating as it would not get to correct temp. Local service company says they vary 25 degrees either way. That is 50 degrees variance. He offered nothing else. End of story. Well it is a disaster to cook this way. The broiler comes on when the temp drops in order to raise the temp, so it burns the tops of everything. Please tell me this isn't the way this is designed. No one else to get except the guy who already came. DO NOT BUY!!! I CAN NO LONGER COOK ANYTHING!!! Burns the food and takes forever..... Just burned an entire batch of cookies. Oh and bottom oven doesn't get hot.....I am livid. What a waste of money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, RobertM. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Broke twice in 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2017. It has broken down twice. The first time was in 2021. Under warranty but had to pay for labor. The second time was Jan 22. Need a new relay board. Have been waiting for two months to receive. No eta on when I will receive it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey daniel, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
KitchenAid 27 double oven tempcontrol doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid 27” double oven purchased from Pacific Sales and installed in September 2022. Use most days especially for bread baking. The temperature control doesn’t work accurately. For 325 setting oven is 25 degrees off. For 450 setting, oven is 75 degrees off. For warranty service, have to use Kitchenaid’s local company. The reviews on this company is horrible. I’m thoroughly disappointed in the initial oven performance and question the quality control that wasn’t performed. Then as a follow up, their referred service company has more poor reviews than positive ones! I am looking for reputable service covered by warranty.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, mrs4383. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.