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Customer Ratings & Reviews

$2,999.99
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The comparable value is $4,319.99

Customer reviews

Rating 4.2 out of 5 stars with 84 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, ease of use, and design, with many appreciating its air fry mode. However, some customers have noted concerns regarding the microwave's heating performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 84 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needs a Manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the oven/microwave combo is working well. Just wish manufacturers today would provide more instructions. For a $3000 purpose, a detailed paper manual would cost them a few cents to print. This combo has so many different features and it's really hard to figure out how to best utilize them based on the brief online manual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kitchenaid Wall Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wall combo to replace the KitchenAid one I had for nine years

    I would recommend this to a friend
  • Pros mentioned:
    Air fry mode

    Rated 5 out of 5 stars

    KitchenAid Oven and Mictrowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our KitchenAid Built-In Electric Oven and Microwave are quite nice. There are many features that I will have to learn how to use, i.e. air fryer. The Best Buy tech who installed the unit did a great job. The oven and microwave is very attractive and enhances our kitchen. We purchased a white unit to go with our refrigerator and dish washer. Best Buy did a great job getting this unit to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Delivery coordination poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of item was rescheduled multiple times and took multiple visits to the store. Customer service was completely unhelpful and didn’t have good information regarding status. Product arrived in good condition and in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave and the oven are both terrific. Very easy to use and the results are perfect, So pleased we purchased. So glad Michael suggested Kichenaid. The best retail company we have dealt with in years and the installers are very careful, efficient, and know what they are doing. Could not be happier with the selection, ordering, and delivery from Pacific Sales and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my KitchenAid microwave and oven. Reliable, powerful, and super easy to use. Definitely a 5-star product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Oven/Microwave at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality and options to cook make this a great replacement for my previous KitchenAid that performed well for 18-years. I wish I had replaced it sooner! The increased size and cooking options make this a fantastic purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice kitchen improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is whisper quiet with a reheat feature that really heats the food throughout just right. The oven is great. The only question we've had is how to get the air fryer to work. Beautiful unit, nice and solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    micro/oven combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is as shown in showroom & described by salesperson. Delivered on date as shown. Installation was great! Installers competent, respectful & very neat! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry mode

    Rated 5 out of 5 stars

    KitchenAid - 30" Built-In Electric Convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This double wall combo unit is a fantastic addition to any kitchen. The convection oven cooks evenly, and the microwave's air fry mode is perfect for making healthy, crispy meals. The stainless steel finish looks modern and fits well with any style. I’m so happy I got such a great appliance at an amazing price from Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product fine best buy not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month review. Thus far happy with the Kitchenaid 30" built in electric convection double wall and combination microwave. I would give it 5 stars but item was listed as open box excellent which was supposed to be near perfect and missing no items. When in fact it was missing the lower vent cover and was more in the fair condition category. So my review would be 5 for the unit 1 for best buy and their false description. When I called best buy they said go to the store and the there was no way to call store (which was over an hour away).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and the microwave oven air fryer combo is amazing. User friendly

    I would recommend this to a friend
  • Cons mentioned:
    Oven door

    Rated 1 out of 5 stars

    Unacceptable customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months the microwave stopped working. It took 8 weeks and 6 trips by the tech to determine it unrepairable. Whirlpool (Kitchen Aide) has the worst customer service and unacceptable communication. The product is in pristine condition and not abused by owner.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Wall Oven and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this oven works perfectly. I have not tried the air fryer as of yet but i am excited to see what this over and microwave can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid wall combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is great! I bought it as an open box and saved tons of money. Great price for a great product. It’s too bad I can only give it 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry mode

    Rated 5 out of 5 stars

    Great Improved product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave/oven has been updated, and it's significantly improved over the previous version. The new air frier feature is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Renee’s title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with it, not sure about the fryer, but I haven’t had it very long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the way this unit works. We replaced a seven year old GE Profile unit that the oven and the microwave gave out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joe really helped us decide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance very happy with it. our only difficulty was trying to make the first payment your system is NOT user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alan's Wall Oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven combo replaced similar one from Kitchen Aid. This one has been flawless, especially liked the Air Fry option

    I would recommend this to a friend