Customer Ratings & Reviews

I would like to recommend to everyone It is gorgeous

Excellent looking and has easy to use controls. KitchenAid know for being high quality.

Liked the convection part of microwave. It looks very aesthetic in my kitchen.

I got this oven because it was the only one that would fit in my kitchen. So far, I am not a big fan. Both the pre-heating and the baking take a very long time.

Everything went according to plan. All the staff and the installers were great

Disappointed with the lack of standard features on this new model.

Beautiful unit! Has lots of options. Cannot wait to use it.

The buying experience was overwelming. From Mr. Marcus Staiano who had the time and patience to put together all the products that I needed, to the person that installed .

Amazing installers. They were very professional at there work.

I have used the steamer, microwave, and ovens. Love all the options.

Very happy with purchase. The price was affordable and installation was seamless.

Love it! It looks nice and baked evenly very nicely

Elevates ten look of or kitchen. I love the look. Recommended.

I'm sad to say I hate my new oven. We were limited in choice because of the size of the opening, but I wish we had shopped somewhere that gave us more choices. The microwave door is super heavy, the controls are unnecessarily complicated, and the "manual" is skimpy. The online manual isn't much better. I can't recommend this combo oven.

Turns out there was nothing wrong with the unit that was already in my kitchen. It was a simple wire fix outside that my solar guys fixed in less than a minute. I told Francisco to leave my old unit knowing it didn't die so that I could sell it or donate it. He and his buddy took it anyway!!! Best Buy and their third party installers should be ashamed! I've spoken to many associates by phone and in person and can't get my unit back- I was told Francisco & the other guy with him never brought it back as they were suppose to. I know the two installers kept it for themselves to profit from. I will never use Best Buy again. Terrible people, terrible service, and the Third party installers are crooks! Beware- you have been forewarned.

Don't waste your time purchasing from BestBuy. Might as well give your money to a car salesman. They bait you with dates they cannot deliver or install on. Why show product and installation availability for a certain date before purchase only to move it out by 3 weeks once bought!

Did not heat properly and came with no manual or instructions. Returned.

Terrible service. They keep pushing the delivery day for many months and they never notify me about the change unless I call.

We love the looks and functional capabilities of this new Kitchenaid oven which replaced a similar model that was not functioning as it should and repairs would be too costly. The previous unit was only 8 years old so I trust this new unit was last much longer.

The unit had a slightly misaligned door which was fixed. The rotating carousel has a drive pin which can be hard to align if you taken it out for cleaning. A foolproof way to align this pin would have helped. My recommendation is to remove this pin only if necessary.