Customer Ratings & Reviews
- Model:
- KOCE500EBS
- SKU:
- 12372281
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, the effective functioning of its microwave, and its ease of use. Its sleek design and quiet operation are also frequently praised. However, some customers have noted concerns regarding the preheat time and occasional issues with the control panel, with a few also mentioning the price.
This summary was generated by AI based on customer reviews.
great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like being able to change the lower right cabinet from fridge to freezer
I would recommend this to a friendKitchenaid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the black stainless steel! all appliances are very well made and look great!
I would recommend this to a friendGreat Oven and Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was yesterday. Still in the box. House is still being remodeled.
I would recommend this to a friendgreat oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and takes up minimal space, I would recommend to my family
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice addition to my new kitchen. Solid piece of equipment
I would recommend this to a friendVery modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how modern this is- stainless steel- and microwave combo.
I would recommend this to a friendBeautiful looking in and out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Fool proof cooking. Microwave presets are accurate.
I would recommend this to a friendNo dedicated steam line
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous KitchenAid model that I loved. Bought this similar model as a replacement. The upper microwave/oven's steam functionality does not work the same as it did in older models (that would have a dedicated line and pumps in the steam during heating). This model requires you to add a cup of water inside to "steam". Heating power also does not seem as strong as older model. Very disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Robert, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Great products and wonderful installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with all aspects of the purchase and installation
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look. Fits perfect in our kitchen. Purchased for a remodel.
I would recommend this to a friendLike microwave, oven combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large oven, works great, microwave little loud, nice design
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great finish. Easy to clean and nice controllers. Great choice
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not received it yet. WEE are looking forward to receiving it.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. I love the kitchenaid products.
I would recommend this to a friendNice oven heats up fast love the microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven love the large window and it heats up fast.
I would recommend this to a friendVery classy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looks great with the microwave and oven combo
I would recommend this to a friendError F6E8 After One Week!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and happy to receive a confirmation for a quick delivery and install. This was the only good thing about this purchase. Our install time was between 7:00 am to 1:00 pm. Short story - missed two holiday parties that day - installers showed up at 8:15 PM!! Called several times during the day and they could only say “they are stuck in traffic.” To add insult to injury - one week later the microwave doesn’t work. It’s showing Error F6E8. Looked on KitchenAids website and did everything they suggested — STILL NOT WORKING AFTER ONE WEEK! Still waiting again for someone to take a look and fix it. Of course my original repair request was lost in the system. Two Saturdays in a row wasted on this appliance. Stay away!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Frustrated, thank you for your review. We sincerely apologize for the concerns with your microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Avoid Best Buy And Kitchenaid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my second one of these. The oven had an issue but the microwave worked well. Best Buy replaced the unit and now the oven works well and the microwave does not shut all the way. The repair person has been out twice and just says nothing is wrong with it. Meanwhile I walk over to it and the light it still on because the door does not shut unless you shut it hard. Sometimes the microwave runs without actually turning on. I have video of all of this. I would avoid any of this and Best Buy appliances.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Proactivesolutions, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven has not been delivered yet How can I review it.
I would recommend this to a friendMicrowave door sensor went bad after a few months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave wouldn't turn on, claiming the door is open, even though it was closed. Repairman showed up, but wasn't able to fix the issue because the entire 500-pound unit had to be removed from the cabinet to access the small sensor mounted at the front. As far as why the designers thought this was a good idea is beyond me. Marketing dept. at Whirlpool obviously doesn't care about post-purchase serviceability. To this day we're waiting for two repairmen to show up with harnesses in order to remove the 500-lb unit from the cabinetry and replace the door sensor. Absurd for a $4000 appliance (what we paid at the time).
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello GordonFreeman, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.